https://legacy.forums.gravityhelp.com/topic/routing-notifications Gravity Support Forums Topic: Routing notifications en-US Mon, 20 Apr 2026 10:03:26 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/routing-notifications#post-64016 Fri, 29 Jun 2012 02:32:21 +0000 LitSuppGuru 64016@https://legacy.forums.gravityhelp.com/ <p>Okay, I will try that. Thanks David. </p> https://legacy.forums.gravityhelp.com/topic/routing-notifications#post-63924 Thu, 28 Jun 2012 11:53:19 +0000 David Peralty 63924@https://legacy.forums.gravityhelp.com/ <p>The dropdown allows you to select other values including "is not"<br /> <a href="http://upranked.com/emailrouting.jpg" rel="nofollow">http://upranked.com/emailrouting.jpg</a></p> <p>If you do routing, can you try it with one e-mail in the BCC and see if it works? We have been experiencing e-mail issues in the more recent versions of WordPress due to some changes made to their wp-mail.php function. </p> https://legacy.forums.gravityhelp.com/topic/routing-notifications#post-63923 Thu, 28 Jun 2012 11:45:34 +0000 LitSuppGuru 63923@https://legacy.forums.gravityhelp.com/ <p>Thanks David. My database logic said the same thing -- why not create a routing item for everything else, as in "chapter does not contain Philadelphia". However, with the options presented to me, I didn't see how to accomplish that. Can you point me in the right direction?</p> <p>At one point, I did have two e-mail addresses in the BCC with a comma delimiter and it wasn't sending to either (when routing is turned on). It works without routing turned on. </p> https://legacy.forums.gravityhelp.com/topic/routing-notifications#post-63898 Thu, 28 Jun 2012 08:38:38 +0000 David Peralty 63898@https://legacy.forums.gravityhelp.com/ <p>Gravity Forms will not send an e-mail if none of the routing conditions are met. So if you want to route one for Philadelphia, but no others, then set up another routing condition that says "is not Philadelphia". </p> <p>I am not sure why BCC would be ignored. Are you trying to send to multiple e-mail addresses in each field? </p> https://legacy.forums.gravityhelp.com/topic/routing-notifications#post-63863 Wed, 27 Jun 2012 23:07:01 +0000 LitSuppGuru 63863@https://legacy.forums.gravityhelp.com/ <p>Notifications is working fine. I have the check box checked. I have the e-mail address entered at the top and a BCC entered at the bottom. I have been receiving notifications like this for months.</p> <p>Then, when I switch to Routing, things don't work the same. I added one routing option for "chapter is Philadelphia". I noticed the BCC is being ignored. Not sure why.</p> <p>Also, once routing is turned on with one option for Philadelphia, I no longer receive notifications for any of the other chapter submissions. Is that how is it supposed to work? In order to receive all notifications with routing turned on, do I have to set up routing items for every scenario possible from that field? In this case, I would have to set up routing items for each of the other 29 chapters??</p> <p>Thanks.<br /> Amy </p>