https://legacy.forums.gravityhelp.com/topic/safari-issue Gravity Support Forums Topic: Safari Issue en-US Mon, 20 Apr 2026 04:33:06 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/safari-issue#post-101645 Wed, 12 Dec 2012 10:30:59 +0000 David Peralty 101645@https://legacy.forums.gravityhelp.com/ <p>I'm glad you figured it out. Lots of fun and interesting things happening recently as people update Gravity Forms or WordPress... especially if they are using caching or minifying plugins. </p> https://legacy.forums.gravityhelp.com/topic/safari-issue#post-101511 Wed, 12 Dec 2012 02:50:10 +0000 anchorwave 101511@https://legacy.forums.gravityhelp.com/ <p>I've discovered that the W3 Total Cache plugin is causing this behavior. I still don't understand how it cause it output in the pastie that I've linked in <a href="http://www.gravityhelp.com/forums/topic/safari-issue?replies=1#post-101501" rel="nofollow">http://www.gravityhelp.com/forums/topic/safari-issue?replies=1#post-101501</a></p> <p>...But my form is working now. </p> https://legacy.forums.gravityhelp.com/topic/safari-issue#post-101507 Wed, 12 Dec 2012 02:27:10 +0000 anchorwave 101507@https://legacy.forums.gravityhelp.com/ <p>Could it be a server issue? Like some sort error in the PHP module they are running? Would the client's OS have anything to do with how that executes things? </p> https://legacy.forums.gravityhelp.com/topic/safari-issue#post-101501 Wed, 12 Dec 2012 02:09:22 +0000 anchorwave 101501@https://legacy.forums.gravityhelp.com/ <p>I've dug into my problem a little more and I've discovered something that baffles me. I'm hoping someone has some insight into what causes this.</p> <p>I tried to track down where Apple OS browers were losing the data on my form submissions.</p> <p>First I went to the hooks that fire before and immediately after the $lead (or $entry) object is created. From there I threw in a bunch of debugging statement to track to exactly where a non-Apple OS browser and an Apple OS browser started to differ. I've tracked it down to the SQL that is used to retrieve lead details after save_input method is called. For some reason, even though the data exists in the database, the query to retrieve the newly inserted lead data fails under Apple OS browsers. Here is some code demonstrating what I'm seeing.</p> <p><a href="http://pastie.org/5514542" rel="nofollow">http://pastie.org/5514542</a></p> <p>Any clues as to what is happening here? </p> https://legacy.forums.gravityhelp.com/topic/safari-issue#post-100064 Fri, 07 Dec 2012 12:50:43 +0000 anchorwave 100064@https://legacy.forums.gravityhelp.com/ <p>When is the $_POST converted into the $entry object? </p> https://legacy.forums.gravityhelp.com/topic/safari-issue#post-100059 Fri, 07 Dec 2012 12:33:16 +0000 anchorwave 100059@https://legacy.forums.gravityhelp.com/ <p>Using the gform_pre_submission action, I see that the total information is present in $_POST, but is missing in the $entry object in the gform_paypal_query filter. </p> https://legacy.forums.gravityhelp.com/topic/safari-issue#post-99979 Fri, 07 Dec 2012 06:43:17 +0000 Chris Hajer 99979@https://legacy.forums.gravityhelp.com/ <p>Please let us know what you with using gform_pre_submission. We'll give it a try on OSX as well to see if we can observe the issue. </p> https://legacy.forums.gravityhelp.com/topic/safari-issue#post-99683 Thu, 06 Dec 2012 13:48:17 +0000 anchorwave 99683@https://legacy.forums.gravityhelp.com/ <p>It is only on OSX as far as I know of. Actually I've had some people test other browsers on OSX and it doesn't seem to be limited to safari on OSX. So maybe an OSX issue and not a safari issue.</p> <p>The link to the form is here.<br /> <a href="http://aado.info/join-aado/" rel="nofollow">http://aado.info/join-aado/</a></p> <p>I'll try the gform_pre_submission and tell you what I find. </p> https://legacy.forums.gravityhelp.com/topic/safari-issue#post-99681 Thu, 06 Dec 2012 13:44:28 +0000 Chris Hajer 99681@https://legacy.forums.gravityhelp.com/ <p>Can you post a link to your form please? It sounds like the total is not present when the form is submitted, but only from OSX / Safari? Can you var_dump the $_POST in a gform_pre_submission filter to see if the total is present there? Maybe we can figure out where it's being lost. </p> https://legacy.forums.gravityhelp.com/topic/safari-issue#post-98891 Tue, 04 Dec 2012 17:22:14 +0000 anchorwave 98891@https://legacy.forums.gravityhelp.com/ <p>I'm having an issue in Safari in which values within the $entry object are not available within some hooks. The weird thing is, when I look at the entry in the backend, the entry information is all there.</p> <p>I'm not sure what the complete circumstances for this to occur in, but I'm using the gform_paypal_query filter. I have a Total field on my form, and when I var_dump the $entry object, I can see that the total field is not contained within the $entry object in Mac OS Safari. It works in other browsers.<br /> <pre><code>add_filter(&#39;gform_paypal_query&#39;, &#39;update_paypal_query&#39;, 10, 3); function update_paypal_query($query_string, $form, $entry){ // under Safari, the $entry object has some empty values return $query_string; }</code></pre>