https://legacy.forums.gravityhelp.com/topic/salesforcecom-web-to-lead-no-redirecting-from-ie Gravity Support Forums Topic: Salesforce.com web to lead no redirecting from IE en-US Mon, 20 Apr 2026 01:26:14 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/salesforcecom-web-to-lead-no-redirecting-from-ie#post-27402 Thu, 09 Jun 2011 09:18:26 +0000 Alex Cancado 27402@https://legacy.forums.gravityhelp.com/ <p>The redirect is being done by Salesforce, so there is not much we can do on our end.<br /> One thing you can try is encoding the retURL parameter that you are passing to them.<br /> Just to see if that is the problem, hardcode it to http%3A%2F%2Fwww.thecallcenterschool.com%2Fcatalog-success<br /> So your form code should look like the following<br /> <pre><code>encoding=UTF-8&amp;oid=00000xxxxxxxx&amp;retURL=http%3A%2F%2Fwww.thecallcenterschool.com%2Fcatalog-success&amp;first_name={First Name:1}&amp;last_name={Last Name:2}&amp;title={Title:3}&amp;company={Company Name:4}&amp;street={Address (Street Address):11.1}&amp;city={Address (City):11.3}&amp;state={Address (State / Province):11.4}&amp;zip={Address (Zip / Postal Code):11.5}&amp;country={Address (Country):11.6}&amp;email={Email:10}&amp;phone={Phone:12}&amp;00N30000007AxqH={Catalog Preference:13}&amp;00N30000007AxqR={Would you like to be notified of catalog and course updates via email?:16}&amp;lead_source={Lead_Source:15}</code></pre> <p>Let me know if that works and we can then figure out a way to make that variable dynamic (if it really needs to be dynamic) </p> https://legacy.forums.gravityhelp.com/topic/salesforcecom-web-to-lead-no-redirecting-from-ie#post-27345 Wed, 08 Jun 2011 16:42:21 +0000 webfactors 27345@https://legacy.forums.gravityhelp.com/ <p>We are using GF to gather lead data and the forwarding the data to Salesforce.com's web-to-lead functionality by passing the form data in the URL string. See <a href="http://www.thecallcenterschool.com/catalog" rel="nofollow">http://www.thecallcenterschool.com/catalog</a> as an example. The forms work correctly, gather the data, push to salesforce, and redirect to the "success' page in both Firefox and Chrome. In IE, the data is colllected and pushed to salesforce.com, but the redirect fails.</p> <p>The URL string passed back from SF is: <a href="https://www.salesforce.com/servlet/servlet.ExternalRedirect?url=http%3A%2F%2Fwww.thecallcenterschool.com%2Fcatalog-success" rel="nofollow">https://www.salesforce.com/servlet/servlet.ExternalRedirect?url=http%3A%2F%2Fwww.thecallcenterschool.com%2Fcatalog-success</a> It appears that the issue is the character codes for : and /</p> <p>Any suggestions on how to resolve the redirect issue?</p> <p>Form code is here:<br /> encoding=UTF-8&amp;oid=00000xxxxxxxx&amp;retURL={return:17}&amp;first_name={First Name:1}&amp;last_name={Last Name:2}&amp;title={Title:3}&amp;company={Company Name:4}&amp;street={Address (Street Address):11.1}&amp;city={Address (City):11.3}&amp;state={Address (State / Province):11.4}&amp;zip={Address (Zip / Postal Code):11.5}&amp;country={Address (Country):11.6}&amp;email={Email:10}&amp;phone={Phone:12}&amp;00N30000007AxqH={Catalog Preference:13}&amp;00N30000007AxqR={Would you like to be notified of catalog and course updates via email?:16}&amp;lead_source={Lead_Source:15} </p>