https://legacy.forums.gravityhelp.com/topic/send-email-for-user-notification-on-payment Gravity Support Forums Topic: Send email for User Notification on payment en-US Mon, 20 Apr 2026 11:30:00 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/send-email-for-user-notification-on-payment#post-168930 Tue, 12 Mar 2013 11:55:17 +0000 David Peralty 168930@https://legacy.forums.gravityhelp.com/ <p>Glad you were able to figure it out. All my best! </p> https://legacy.forums.gravityhelp.com/topic/send-email-for-user-notification-on-payment#post-168917 Tue, 12 Mar 2013 11:37:17 +0000 seocopy 168917@https://legacy.forums.gravityhelp.com/ <p>Hi Chris</p> <p>Many thanks!</p> <p>I was looking in the wrong place, makes perfect sense now!</p> <p>Much appreciated</p> <p>Graham </p> https://legacy.forums.gravityhelp.com/topic/send-email-for-user-notification-on-payment#post-168091 Mon, 11 Mar 2013 18:14:01 +0000 Chris Hajer 168091@https://legacy.forums.gravityhelp.com/ <p>The user notification can be sent immediately, even when using PayPal, or you can hold it until after PayPal payment is received and the payment status on your site is updated. On the page where you configure the PayPal feed for your form, find this checkbox: "Send user notification only when payment is received."</p> <p>Screenshot: <a href="http://minus.com/lsfj8XssS4TkC" rel="nofollow">http://minus.com/lsfj8XssS4TkC</a></p> <p>What is the setting there? If you are holding the notification until after payment is received, the notification will not be sent until after the payment status is updated in the entry. </p> https://legacy.forums.gravityhelp.com/topic/send-email-for-user-notification-on-payment#post-168051 Mon, 11 Mar 2013 16:34:03 +0000 seocopy 168051@https://legacy.forums.gravityhelp.com/ <p>Just to clarify,</p> <p>I have 3 options on the form, to ask the client how they want to pay,</p> <p>by phone / existing member / pay online</p> <p>1st 2 options send the user notification through upon submission of the form. I have set this in the main notifications settings of the form, "Notification to User".</p> <p>However, if the user selects pay online, the form redirects to paypal using the paypal add-on plugin, but no notification is sent to the user.</p> <p>Just need to know how to do this and how to set it up.</p> <p>Thanks for your help</p> <p>Graham </p> https://legacy.forums.gravityhelp.com/topic/send-email-for-user-notification-on-payment#post-168044 Mon, 11 Mar 2013 16:19:53 +0000 seocopy 168044@https://legacy.forums.gravityhelp.com/ <p>Hi,</p> <p>I have a form which uses the paypal add-on plugin</p> <p>All works great and the user receives a notification email when they fill the form out,</p> <p>The form has 3 options, 2 of which when selected work for the user notification.</p> <p>However, if "pay online" is selected, the paypal add-on pugin directs the user to paypal, but I also need to send the user a notification email.</p> <p>Probably a dumb question but I cannot see where or how to do it???</p> <p>Thank you!<br /> Graham </p>