https://legacy.forums.gravityhelp.com/topic/send-to-email-drop-down-box Gravity Support Forums Topic: send to email drop down box en-US Mon, 20 Apr 2026 04:34:26 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/send-to-email-drop-down-box#post-36348 Tue, 27 Sep 2011 12:26:33 +0000 Carl Hancock 36348@https://legacy.forums.gravityhelp.com/ <p>Hello Scott, you've posted your question in the Pre-Sale Questions forum rather than the support forum. Since you are a Developer License owner you have access to the Priority Support form which you can use, as I also need additional information from you anyway.</p> <p>Please go here:<br /> <a href="http://www.gravityhelp.com/priority-support/" rel="nofollow">http://www.gravityhelp.com/priority-support/</a></p> <p>Fill out and submit the form with a detailed description of your issue *AND* include a WordPress admin login for the site having the problem. </p> <p>Provide me with detailed instructions on how I can replicate the issue so I can see and understand what you are talking about and I can take a look at how you have things setup. </p> https://legacy.forums.gravityhelp.com/topic/send-to-email-drop-down-box#post-36325 Tue, 27 Sep 2011 10:23:16 +0000 FM 36325@https://legacy.forums.gravityhelp.com/ <p>So I have looked for an answer in the forums but could not find anything - could be me- newbie to GF<br /> I have made a simple contact us form where the user can select who an email should be sent from<br /> example: catering manager, chef, owner, etc</p> <p>I tried doing a test to make sure that people selected on the form would get the email, but none did. </p> <p>I know the email addresses are all good and work. </p> <p>I am thinking this might be a notification or routing thing thing that I have not set up correctly<br /> if I select Notifications&gt;Routing and add the persons name<br /> ex: Send to <a href="mailto:sarah@abc.com">sarah@abc.com</a> if Contact recipient is sarah at <a href="mailto:sarah@abc.com">sarah@abc.com</a> ( this is the " Value" )</p> <p>When I do this and try to send a test I get an error message that says<br /> Please select who you would like to send your e-mail to from the drop down menu shown above. This email form sends email to recipients at xxx-xxx- xxx<br /> This field requires an unique entry and 'sarah@abc.com' has already been used</p> <p>am I correct in thinking that the form content ( message) that is entered should route to the contact recipients email box? Am i missing something here? </p> <p>* if I set myself to receive the notification ( to one of my email addresses) then I receive the content information that I have placed into the form- so it looks to me like this might be a routing issue. the client just wants the form content to route to the recipients email without them having to log into the website to read an email</p> <p> I am using the latest version of GF and wordpress, the site url is billygrant.com- would appreciate any help or insite on how to solve this issue as as possible- client breathing down my neck.</p> <p>thanks</p> <p>Scott V </p>