https://legacy.forums.gravityhelp.com/topic/showing-1-unread-but-list-is-blank Gravity Support Forums Topic: Showing 1 Unread But List Is Blank en-US Mon, 20 Apr 2026 15:10:19 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/showing-1-unread-but-list-is-blank#post-136744 Wed, 30 Jan 2013 20:13:22 +0000 Chris Hajer 136744@https://legacy.forums.gravityhelp.com/ <p>Glad that worked for you. </p> https://legacy.forums.gravityhelp.com/topic/showing-1-unread-but-list-is-blank#post-136446 Wed, 30 Jan 2013 11:34:30 +0000 lmabee 136446@https://legacy.forums.gravityhelp.com/ <p>Thank you!<br /> I appreciate the explanation. I fixed the same problem on mine by going into phpMyAdmin and finding the culprit entry in the rg_lead table for that form (still says active) and deleting it. Worked like a charm. </p> https://legacy.forums.gravityhelp.com/topic/showing-1-unread-but-list-is-blank#post-92465 Sat, 17 Nov 2012 23:37:02 +0000 Chris Hajer 92465@https://legacy.forums.gravityhelp.com/ <p>Let us know if you need help. </p> https://legacy.forums.gravityhelp.com/topic/showing-1-unread-but-list-is-blank#post-92458 Sat, 17 Nov 2012 22:41:16 +0000 normfields 92458@https://legacy.forums.gravityhelp.com/ <p>OK, I'll give a try. Thanks. </p> https://legacy.forums.gravityhelp.com/topic/showing-1-unread-but-list-is-blank#post-92424 Sat, 17 Nov 2012 18:58:21 +0000 Chris Hajer 92424@https://legacy.forums.gravityhelp.com/ <p>If you were using caching, it sounds like the unread count and the number of entries became out of sync. Do you have direct access to the database with something like phpMyAdmin? If so, you can change the status of the entry to 'read' . </p> <p>In the $wpdb-&gt;rg_lead table, each entry has a field of "is_read". Set that to 1 for all entries and you should no longer see an indication of unread entries. </p> https://legacy.forums.gravityhelp.com/topic/showing-1-unread-but-list-is-blank#post-92359 Sat, 17 Nov 2012 11:56:10 +0000 normfields 92359@https://legacy.forums.gravityhelp.com/ <p>The plugin is showing that I have 1 unread entry but the list of unread entries is blank. I can't get rid of the 1 unread message. What do I need to do to clear it out? </p>