https://legacy.forums.gravityhelp.com/topic/site-down-after-updating-to-the-latest-version Gravity Support Forums Topic: Site down after updating to the latest version en-US Fri, 10 Apr 2026 11:39:45 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/site-down-after-updating-to-the-latest-version#post-23203 Wed, 13 Apr 2011 19:12:47 +0000 CraigElias 23203@https://legacy.forums.gravityhelp.com/ <p>That worked!</p> <p>Thank You! </p> https://legacy.forums.gravityhelp.com/topic/site-down-after-updating-to-the-latest-version#post-23174 Wed, 13 Apr 2011 15:07:06 +0000 Carl Hancock 23174@https://legacy.forums.gravityhelp.com/ <p>We haven't seen this error before. I would suggest re-installing manually.</p> <p>- Download the latest version from the Downloads page on this site<br /> - FTP into your site<br /> - Delete the wp-content/plugins/gravityforms folder<br /> - Re-install Gravity Forms</p> <p>Let me know how it goes. </p> https://legacy.forums.gravityhelp.com/topic/site-down-after-updating-to-the-latest-version#post-23167 Wed, 13 Apr 2011 13:38:37 +0000 CraigElias 23167@https://legacy.forums.gravityhelp.com/ <p>All I did was accept and automatic plug-in update/upgrade to the latest version and I started getting this error.</p> <p>Fatal error: require_once() [function.require]: Failed opening required '/home/celiasdh/shiftselling.com/wp-content/plugins/gravityforms/common.php' (include_path='.:/usr/local/lib/php:/usr/local/php5/lib/pear') in /home/celiasdh/shiftselling.com/wp-content/plugins/gravityforms/gravityforms.php on line 89</p> <p>I have disabled the plug-in to get my site up and running.</p> <p>How do I fix it?</p> <p>Thanks!</p> <p>Craig </p>