https://legacy.forums.gravityhelp.com/topic/somehow-plug-in-deleted-in-update Gravity Support Forums Topic: Somehow plug-in deleted in update? en-US Mon, 20 Apr 2026 01:15:18 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/somehow-plug-in-deleted-in-update#post-79664 Mon, 08 Oct 2012 14:21:23 +0000 Chris Hajer 79664@https://legacy.forums.gravityhelp.com/ <p>Outstanding. Happy Columbus Day (or Thanksgiving Day in Canada I suppose!) </p> https://legacy.forums.gravityhelp.com/topic/somehow-plug-in-deleted-in-update#post-79654 Mon, 08 Oct 2012 14:00:15 +0000 Kathyj 79654@https://legacy.forums.gravityhelp.com/ <p>All's well worked perfectly, Thanks for your amazingly fast response Chris, have a great day :) </p> https://legacy.forums.gravityhelp.com/topic/somehow-plug-in-deleted-in-update#post-79647 Mon, 08 Oct 2012 13:47:00 +0000 Chris Hajer 79647@https://legacy.forums.gravityhelp.com/ <p>Please let us know how it goes. It should be pretty smooth. </p> https://legacy.forums.gravityhelp.com/topic/somehow-plug-in-deleted-in-update#post-79645 Mon, 08 Oct 2012 13:44:46 +0000 Kathyj 79645@https://legacy.forums.gravityhelp.com/ <p>Thanks so much Chris I will give that a go </p> https://legacy.forums.gravityhelp.com/topic/somehow-plug-in-deleted-in-update#post-79642 Mon, 08 Oct 2012 13:40:33 +0000 Chris Hajer 79642@https://legacy.forums.gravityhelp.com/ <p>Hi Kathy, sorry for the trouble. The forms and all the entries are stored in the database so those are not lost. Please be sure the plugin folder <strong>gravityforms</strong> is completely gone, then install the plugin manually via FTP. You can download a copy <a href="http://www.gravityhelp.com/downloads/" rel="nofollow">here</a>.</p> <p>When you reinstall, since the license key is in the database, it should still be there. If it's not, you can always retrieve the key from <a href="http://www.gravityhelp.com/forums/profile/kathyj/edit" rel="nofollow">this page</a>.</p> <p>I would not restore from a backup if the only thing that happened was a failed plugin update. </p> https://legacy.forums.gravityhelp.com/topic/somehow-plug-in-deleted-in-update#post-79633 Mon, 08 Oct 2012 13:17:17 +0000 Kathyj 79633@https://legacy.forums.gravityhelp.com/ <p>I tried to update my plug-in via automatic upgrade and it failed and deleted the plug-in altogether. I suppose there is no way to recover my forms? I that I have to reinstall the plug-in? Or if I restored a back -up of my site would the plug-in be there with the saved forms?</p> <p>Also can you email my license key? As I have misplaced it </p>