https://legacy.forums.gravityhelp.com/topic/spaces-in-notifications Gravity Support Forums Topic: Spaces in Notifications en-US Mon, 20 Apr 2026 02:55:25 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/spaces-in-notifications#post-6314 Sun, 13 Jun 2010 19:46:52 +0000 Kevin Flahaut 6314@https://legacy.forums.gravityhelp.com/ <p>Okay, gotcha. the "all fields" option is the only one that's pre-formatted in a table with pre-built styles, etc.</p> <p>If you're trying to send just the basic information, you should manually add each field to the message by using the selector above the message field.</p> <p><a href="http://grab.by/grabs/e51c75e1b2a0949d4b8c7869bac6fe5c.png" rel="nofollow">screenshot</a></p> <p>As mentioned above, if you use a return, each line will automatically be formatted with a &lt; br/&gt; tag to retain the basic formatting in the email.</p> <p>Make sense? </p> https://legacy.forums.gravityhelp.com/topic/spaces-in-notifications#post-6313 Sun, 13 Jun 2010 17:32:10 +0000 Steaprok 6313@https://legacy.forums.gravityhelp.com/ <p>@Kevin Flahaut I am using the "all fields" tag not manually adding specific fields into message. </p> https://legacy.forums.gravityhelp.com/topic/spaces-in-notifications#post-6311 Sun, 13 Jun 2010 16:11:13 +0000 Kevin Flahaut 6311@https://legacy.forums.gravityhelp.com/ <p>are you using the "all fields" tag for notification or are you manually adding specific fields into the notification message?</p> <p>Each time you hit the return key in the message box, the plugin will automatically add a &lt; br/&gt; tag to the output. If you don't want any tags to automatically be added, then just keep typing all one one line and let the markup wrap in the window without manually hitting the return key.</p> <p>If you'd like, you can send an admin login to your site via our contact form, and we'll be happy to take a look at it for you. </p> https://legacy.forums.gravityhelp.com/topic/spaces-in-notifications#post-6309 Sun, 13 Jun 2010 15:45:07 +0000 Steaprok 6309@https://legacy.forums.gravityhelp.com/ <p>@Kevin Flahaut </p> <p>Could you please clarify what you mean by "format all of your HTML on one line"</p> <p> I am not adding any HTML formating to the emails.. </p> <p>Thanks for your assistance. </p> https://legacy.forums.gravityhelp.com/topic/spaces-in-notifications#post-6285 Sat, 12 Jun 2010 21:50:16 +0000 Kevin Flahaut 6285@https://legacy.forums.gravityhelp.com/ <p>For now, format all of your HTML on one line. When you manually add carriage returns, the plugin replaces those with &lt; br/&gt; tags.</p> <p>If you've read the previous posts, you'll not that we're aware of this and there will be an option in another release to remedy this, but for now, formatting everything without returns works fine. </p> https://legacy.forums.gravityhelp.com/topic/spaces-in-notifications#post-6279 Sat, 12 Jun 2010 17:30:44 +0000 Steaprok 6279@https://legacy.forums.gravityhelp.com/ <p>any word on fixing this? my notifications go to a lead program and Im missing tons of leads due to the extra whitespacing and formating on the notification email. I've looked around forum and this has been happening for some time now to lots of different people. </p> https://legacy.forums.gravityhelp.com/topic/spaces-in-notifications#post-5929 Mon, 31 May 2010 19:43:20 +0000 B0NG671 5929@https://legacy.forums.gravityhelp.com/ <p>"Formatting the HTML all on one line would probably get around the break tags issue."</p> <p>This works! </p> https://legacy.forums.gravityhelp.com/topic/spaces-in-notifications#post-5665 Fri, 21 May 2010 16:09:54 +0000 Carl Hancock 5665@https://legacy.forums.gravityhelp.com/ <p>We will be resolving this issue in the next feature release of Gravity Forms. We are aware of the problem and will be implementing changes to the Notifications to better handle custom HTML emails. </p> https://legacy.forums.gravityhelp.com/topic/spaces-in-notifications#post-5662 Fri, 21 May 2010 14:27:07 +0000 Goob 5662@https://legacy.forums.gravityhelp.com/ <p>The screen shot I took was from Mac's mail program, but I logged into my gmail account and the e-mail looked … much different. </p> <p>The whitespace wasn't there, but for some reason there was an extra <code>&lt;td&gt;&lt;br&gt;&lt;/td&gt;</code>element inserted between all of my other td elements. <a href="http://imgur.com/yodxR.jpg" title="Hosted by imgur.com" rel="nofollow">Here's a screenshot</a>.</p> <p>If I view the source, it's nothing but complex mumbojumbo. I used Firebug to have a better look though and the code is exactly like I pasted in my original OP, but like I said, with the extra tags inserted. Makes no sense to me.</p> <p>However, when I put all of the code together on one line like Carl suggested, the whitespace was removed on Mac's mail AND gmail didn't insert the phantom td element. So...thanks! I'll look out for the future update though so that I don't have to have my code all on one line. </p> https://legacy.forums.gravityhelp.com/topic/spaces-in-notifications#post-5502 Mon, 17 May 2010 15:49:36 +0000 Carl Hancock 5502@https://legacy.forums.gravityhelp.com/ <p>Formatting the HTML all on one line would probably get around the break tags issue.</p> <p>The problem is the notifications are designed to allow you to create a notification WITHOUT using HTML while still being able to accept HTML. But to do that it has to add breaks, etc.</p> <p>So we are going to have an option to disable auto formatting, if you do that you will have to do all the formatting yourself. </p>