https://legacy.forums.gravityhelp.com/topic/submissions-going-through-but-all-entries-are-missing Gravity Support Forums Topic: Submissions going through, but all entries are missing en-US Sun, 19 Apr 2026 20:24:58 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/submissions-going-through-but-all-entries-are-missing#post-43830 Mon, 12 Dec 2011 18:21:30 +0000 treuter 43830@https://legacy.forums.gravityhelp.com/ <p>I'd like to try to roll back to version 1.6 of Gravity Forms. Can you supply a link to that version so we can see if that corrects the issue?</p> <p>Thanks </p> https://legacy.forums.gravityhelp.com/topic/submissions-going-through-but-all-entries-are-missing#post-43370 Wed, 07 Dec 2011 17:56:16 +0000 treuter 43370@https://legacy.forums.gravityhelp.com/ <p>@Alex</p> <p>Unfortunately, sending you WP credentials isn't really an option. Do you have any other suggestions that I can explore on our end?</p> <p>Thanks </p> https://legacy.forums.gravityhelp.com/topic/submissions-going-through-but-all-entries-are-missing#post-43366 Wed, 07 Dec 2011 17:25:18 +0000 Alex Cancado 43366@https://legacy.forums.gravityhelp.com/ <p>Hello Dan,<br /> I don't think those notices are the source of our problem here. I will be glad to take a closer look, but I will need a WP admin and FTP login. If you can send them to <a href="mailto:alex@rocketgenius.com">alex@rocketgenius.com</a> I will try to see what is going wrong. </p> https://legacy.forums.gravityhelp.com/topic/submissions-going-through-but-all-entries-are-missing#post-43364 Wed, 07 Dec 2011 16:39:41 +0000 treuter 43364@https://legacy.forums.gravityhelp.com/ <p>We quickly turned on Debug mode and I received the following message:</p> <p>Notice: Undefined index: aiosp_enabled in /var/www/wp-content/plugins/all-in-one-seo-pack/all_in_one_seo_pack.php on line 766 Notice: Undefined index: aiosp_enabled in /var/www/wp-content/plugins/all-in-one-seo-pack/all_in_one_seo_pack.php on line 766 Notice: Constant FORCE_SSL_ADMIN already defined in /var/www/wp-config.php on line 93 Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /var/www/wp-includes/functions.php on line 3466 Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /var/www/wp-includes/functions.php on line 3466 Notice: Trying to get property of non-object in /var/www/wp-includes/post-template.php on line 30 Notice: Trying to get property of non-object in /var/www/wp-includes/post-template.php on line 30 </p> https://legacy.forums.gravityhelp.com/topic/submissions-going-through-but-all-entries-are-missing#post-42734 Thu, 01 Dec 2011 11:25:04 +0000 Alex Cancado 42734@https://legacy.forums.gravityhelp.com/ <p>Hello Dan,<br /> What I would recommend is turning debugging ON, by setting WP_DEBUG to TRUE in the wp-config.php file. Then go to the entries page and see if any errors show up. That might give us some clues as to why entries aren't being displayed. </p> https://legacy.forums.gravityhelp.com/topic/submissions-going-through-but-all-entries-are-missing#post-42732 Thu, 01 Dec 2011 10:50:31 +0000 treuter 42732@https://legacy.forums.gravityhelp.com/ <p>We've increased the memory in WordPress to 128MB and the limit in PHP to 256MB. The entries still aren't displaying in the WordPress &gt; Forms &gt; Entries UI. </p> <p>We do have a dev and prod version of our site. The entries are displaying fine on the dev server, but not on the production one. Both sites have the same plugins and version of WordPress. </p> https://legacy.forums.gravityhelp.com/topic/submissions-going-through-but-all-entries-are-missing#post-42610 Wed, 30 Nov 2011 18:35:40 +0000 Carl Hancock 42610@https://legacy.forums.gravityhelp.com/ <p>@treuter It's really going to depend on a number of factors. I would say a minimum of 64 MB and ideally 128 MB or more. If this is a memory issue. What you describe does sound like a memory issue, but it could be something more obscure. I would suggest starting with increasing the memory and then if that does not correct the issue we can dig deeper. </p> https://legacy.forums.gravityhelp.com/topic/submissions-going-through-but-all-entries-are-missing#post-42579 Wed, 30 Nov 2011 14:25:46 +0000 treuter 42579@https://legacy.forums.gravityhelp.com/ <p>We're experiencing this on our site as well. The entries are, in fact, in the MySQL database, but not displaying in the WordPress &gt; Forms &gt; Entries UI. Can RocketGenius identify a recommended amount of PHP memory to allocate and publish it as a requirement?</p> <p>Dan </p> https://legacy.forums.gravityhelp.com/topic/submissions-going-through-but-all-entries-are-missing#post-41773 Mon, 21 Nov 2011 16:46:19 +0000 Carl Hancock 41773@https://legacy.forums.gravityhelp.com/ <p>Why? Because the older version probably utilized less memory because it had less features and options. There is more code involved in the new version, so yes it could impact PHP memory depending on what your servers PHP memory settings are. </p> <p>WordPress itself changes from release to release how much memory it needs. Then themes and plugins do the same. Based on your description, it sounds like you are hitting a wall and when you install the new version... you hit your limit.</p> <p>PHP memory is typically easy to increase. Most (good) hosts allow you to do so. They typically default to a low amount and then you can raise it from there. It's typically not something you pay for, it's simply a server setting. </p> https://legacy.forums.gravityhelp.com/topic/submissions-going-through-but-all-entries-are-missing#post-41770 Mon, 21 Nov 2011 16:41:14 +0000 onlinecardclasses 41770@https://legacy.forums.gravityhelp.com/ <p>If that's the case, why would a simple downgrade to previous versions of the plugins seem to solve the issue? All of the missing entries appeared the minute after I downgraded? I'm really confused. Are you saying that the new versions require more PHP memory? </p>