https://legacy.forums.gravityhelp.com/topic/text-in-description-field-not-saving Gravity Support Forums Topic: Text in Description Field Not Saving en-US Sun, 05 Apr 2026 22:27:38 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/text-in-description-field-not-saving#post-27117 Mon, 06 Jun 2011 14:58:31 +0000 msaizan2 27117@https://legacy.forums.gravityhelp.com/ <p>ok. that makes sense Carl. I will try cutting and pasting into notepad first - will let you know. </p> https://legacy.forums.gravityhelp.com/topic/text-in-description-field-not-saving#post-27041 Sun, 05 Jun 2011 18:38:20 +0000 Carl Hancock 27041@https://legacy.forums.gravityhelp.com/ <p>The problem is most likely what you are copy-n-pasting contains hidden HTML characters and script that you don't see when you paste it into the field. This can then cause it not to get saved because of the hidden data being copy-n-pasted. This can happen on Windows. There isn't much we can do about this, it's an operating system/browser issue. We can look into it but we would need to know more details such as:</p> <p>- Operating system and version (Windows Vista? Windows 8?)<br /> - Example of text you are copy-n-pasting from</p> <p>Try copy-n-pasting from Notepad also. Paste content into Notepad and then Copy it from Notepad and Paste it into the textarea. Unfortunately when copy-n-pasting from content that contains HTML (such as a web page or even a Microsoft Office document) it may contain hidden markup that causes problems. </p> https://legacy.forums.gravityhelp.com/topic/text-in-description-field-not-saving#post-27014 Sun, 05 Jun 2011 14:25:51 +0000 msaizan2 27014@https://legacy.forums.gravityhelp.com/ <p>If I attempt to cut and paste text from a text editor or a web page into the description field, the text doesn't save. The field will only accept the text if it is typed in. I tested this with latest versions of Google Chrome and Firefox - same thing - I also tested in my sandbox - Ten Twenty theme, no activated plugins - same problem. Is this "normal"? </p>