https://legacy.forums.gravityhelp.com/topic/thank-you-page-not-redirecting Gravity Support Forums Topic: Thank you page not redirecting en-US Sun, 19 Apr 2026 22:11:08 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/thank-you-page-not-redirecting#post-233932 Thu, 02 May 2013 15:28:38 +0000 Chris Hajer 233932@https://legacy.forums.gravityhelp.com/ <p>@localgrav, please open a priority support ticket: <a href="http://www.gravityhelp.com/priority-support/" rel="nofollow">http://www.gravityhelp.com/priority-support/</a> </p> https://legacy.forums.gravityhelp.com/topic/thank-you-page-not-redirecting#post-233924 Thu, 02 May 2013 15:23:49 +0000 Chris Hajer 233924@https://legacy.forums.gravityhelp.com/ <p>Handling via priority support. </p> https://legacy.forums.gravityhelp.com/topic/thank-you-page-not-redirecting#post-232816 Wed, 01 May 2013 23:24:50 +0000 harvilchuck 232816@https://legacy.forums.gravityhelp.com/ <p>I've got the exact same problem ... </p> https://legacy.forums.gravityhelp.com/topic/thank-you-page-not-redirecting#post-232275 Wed, 01 May 2013 12:52:01 +0000 localgrav 232275@https://legacy.forums.gravityhelp.com/ <p>Thank you, I really should have known those steps, brain wasn't working correctly yesterday. </p> <p>- THOUGHT I had the latest of everything, just updated from 1.7 to 1.7.2 on gravity forms. Everything else is up to date. Same issue.</p> <p>- using your confirmations system to redirect</p> <p>- just did a test form on a clean page and the confirmations page redirect worked</p> <p>- then added a product and paypal to that test form, same issue. When you complete the paypal transaction and click continue you are sent back to the form page, but it does not redirect. PayPal sends you back to the form URL complete with ?gf_paypal_return=(some long string) so the trigger seems like it's there, just no gravity form redirect (assuming that gravity forms is looking at the url for confirmation and uses that as the trigger to do the confirmation page redirect).</p> <p>- the PayPal cancel link does work, fwiw</p> <p>Any other ideas you may have on what to check or try? </p> https://legacy.forums.gravityhelp.com/topic/thank-you-page-not-redirecting#post-231212 Tue, 30 Apr 2013 14:54:34 +0000 David Peralty 231212@https://legacy.forums.gravityhelp.com/ <p>Are you using the latest Gravity Forms, Paypal Add-on and WordPress versions? Do you have any issues on redirects with other forms? If you have no other forms, can you create one to test really quickly? Are you using our Confirmations system to redirect them, or some other way? </p> https://legacy.forums.gravityhelp.com/topic/thank-you-page-not-redirecting#post-231140 Tue, 30 Apr 2013 13:25:27 +0000 localgrav 231140@https://legacy.forums.gravityhelp.com/ <p>I have a paypal product form with a redirect page set for the confirmation in the form. When the form sends people to paypal, they purchase, and when they come back they are sent to the original form page, but it's not then sending them to the proper thank-you/confirmation page like is set in the form.</p> <p>How do you recomend I debug this? Is there an alternate way to do a thank-you page? </p>