https://legacy.forums.gravityhelp.com/topic/the-total-is-different-the-the-product-total Gravity Support Forums Topic: The total is different the the product total en-US Sun, 05 Apr 2026 09:30:17 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/the-total-is-different-the-the-product-total#post-63536 Mon, 25 Jun 2012 13:42:43 +0000 Rob Harrell 63536@https://legacy.forums.gravityhelp.com/ <p>No problem at all, glad to help! </p> https://legacy.forums.gravityhelp.com/topic/the-total-is-different-the-the-product-total#post-63531 Mon, 25 Jun 2012 12:12:18 +0000 luminairefoto 63531@https://legacy.forums.gravityhelp.com/ <p>Thanks a million. It now makes complete sense to me. I honestly don't know why I wasn't see that before. </p> https://legacy.forums.gravityhelp.com/topic/the-total-is-different-the-the-product-total#post-63522 Mon, 25 Jun 2012 10:51:59 +0000 Rob Harrell 63522@https://legacy.forums.gravityhelp.com/ <p>The problem is that you are using a product field to act like a total field. When you do this, the calculated product field, say it's $400.00 is being applied and also the separate options tied to it are getting applied on top of it.</p> <p>A workaround could be to make a hidden dummy product with a quantity that is always zero and associate all of the Product Option Drop Downs with this product instead. Now those options are still used to calculate the price of the real product, but they're not then used to modify it. </p> https://legacy.forums.gravityhelp.com/topic/the-total-is-different-the-the-product-total#post-63520 Mon, 25 Jun 2012 10:29:58 +0000 luminairefoto 63520@https://legacy.forums.gravityhelp.com/ <p>My form is setup with a single product. The single product has many options based on your selection. Some of those options have a positive and negative value. The total that shows up in the "Product" field is correct, but the total that shows up in gravity forms "Total" field is incorrect. I am not sure how or where Gravity forms is coming up with the number. I've search all the forums and looked for days into trying to solve this. But I really could use a little help.</p> <p>Here is a link to my form: <a href="http://www.greenmarketflorida.com/test/" rel="nofollow">http://www.greenmarketflorida.com/test/</a><br /> Here is a link to the exported XML from the form: <a href="https://dl.dropbox.com/u/1562057/gravityforms-export-2012-06-25.xml" rel="nofollow">https://dl.dropbox.com/u/1562057/gravityforms-export-2012-06-25.xml</a> </p>