https://legacy.forums.gravityhelp.com/topic/there-was-a-problem-with-your-submission-errors-have-been-highlighted-below-1 Gravity Support Forums Topic: There was a problem with your submission. Errors have been highlighted below. en-US Mon, 20 Apr 2026 11:09:27 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/there-was-a-problem-with-your-submission-errors-have-been-highlighted-below-1#post-53788 Thu, 29 Mar 2012 15:15:38 +0000 omeany2 53788@https://legacy.forums.gravityhelp.com/ <p>Had the same issue. Just turning on logging made it start working. </p> https://legacy.forums.gravityhelp.com/topic/there-was-a-problem-with-your-submission-errors-have-been-highlighted-below-1#post-51932 Fri, 09 Mar 2012 17:28:12 +0000 Dana Cobb 51932@https://legacy.forums.gravityhelp.com/ <p>Hi, folks,</p> <p>Can you help us out by turning on logging for Authorize.net? You can do this by going to the Forms --&gt; Settings --&gt; Authorize.net link at the top. Once there add "&amp;debug=1" to the url in the browser. Once you do this, a Debugging Settings section will display. Set Logging to "Log all messages" and click on Save Settings. Once you have some transactions that have the problem, please send us the log file(s) generated. The log file will be in ...\wp-content\plugins\gravityformsauthorizenet . You can email them to <a href="mailto:dana@rocketgenius.com">dana@rocketgenius.com</a> or <a href="mailto:alex@rocketgenius.com">alex@rocketgenius.com</a> and include a link to this forum topic.</p> <p>Thank you! </p> https://legacy.forums.gravityhelp.com/topic/there-was-a-problem-with-your-submission-errors-have-been-highlighted-below-1#post-51883 Fri, 09 Mar 2012 11:46:29 +0000 PowerMedia 51883@https://legacy.forums.gravityhelp.com/ <p>I am struggling with making this work as well. I get an error message "There was an error processing your credit card. Please verify the information and try again." I tested the information above, but without positive results. Any help would be greatly appreciated. Thanks. </p> https://legacy.forums.gravityhelp.com/topic/there-was-a-problem-with-your-submission-errors-have-been-highlighted-below-1#post-51760 Thu, 08 Mar 2012 12:40:07 +0000 3dgdesigns 51760@https://legacy.forums.gravityhelp.com/ <p>Hey guys,</p> <p>I recently read this post tried what you said to do, however I was still unsuccessful. I noticed that I have required fields in the form that are not shown in the feed, dose that matter.</p> <p>I also mapped the fields in the feed with authorize.net and unchecked the required boxes and still get nothing. </p> https://legacy.forums.gravityhelp.com/topic/there-was-a-problem-with-your-submission-errors-have-been-highlighted-below-1#post-51757 Thu, 08 Mar 2012 12:28:53 +0000 Dana Cobb 51757@https://legacy.forums.gravityhelp.com/ <p>Hi, ivycat,</p> <p>Thank you for the info. We will take a look. Are you using v1.0 Beta 2? </p> https://legacy.forums.gravityhelp.com/topic/there-was-a-problem-with-your-submission-errors-have-been-highlighted-below-1#post-51049 Thu, 01 Mar 2012 15:57:18 +0000 ivycat 51049@https://legacy.forums.gravityhelp.com/ <p>Hi Guys,</p> <p>We've been wrestling trying to integrate the Authorize.net plugin with a form too and ended up getting the same error repeatedly, which was something like:</p> <p><em>"There was a problem with your submission. Errors have been highlighted below."</em></p> <p><strong>Gravity highlights:</strong></p> <ul> <li>Cardholder name</li> <li>Card number</li> <li>Expiration Date</li> <li>Security Code</li> </ul> <p>Aside from the highlight, though, there's no other helpful information indicating why there was a problem.</p> <p>We tried a bunch of things and finally just output the response we were getting from Authorize.net and it showed that Phone was required.</p> <p>Since there's no way when setting up the form feed to map phone from the Gravity Form to Auth.net, I investigated on the Authorize.net end to see if you can indicate required fields through the Merchant interface and you can.</p> <p><strong>Here's how we fixed the error:</strong></p> <ol> <li>Login to the Authorize.net Merchant account</li> <li>Click on Account / Settings</li> <li>Under Transaction Submission Settings, click the Payment Form link.</li> <li>Click the form fields link. This will show you all of the fields "should be viewable, editable, or required when submitting a transaction using the Payment Form."</li> <li>Under the required column, uncheck any fields that aren't being passed over in the Gravity Auth.net feed. In our case, we had to uncheck Phone and all of the Shipping Address fields.</li> <li>Go back to your form and test again. Once the fields you're passing over from Gravity Forms (visible in the Feed you've setup under Forms/Authorize.net in the WP Dashboard) match the required fields in Auth.net, you should be fine.</li> </ol> <p>I hope this helps,<br /> Eric &amp; the IvyCats </p>