https://legacy.forums.gravityhelp.com/topic/there-was-an-error-while-saving-your-form-please-contact-our-support-team-3 Gravity Support Forums Topic: There was an error while saving your form. Please contact our support team. en-US Sun, 19 Apr 2026 18:40:59 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/there-was-an-error-while-saving-your-form-please-contact-our-support-team-3#post-59886 Tue, 22 May 2012 12:42:26 +0000 bobair 59886@https://legacy.forums.gravityhelp.com/ <p>I need a little help determining how to fix this issue...</p> <p>I've moved my website to a new server (RackSpace) and I've had some Character Encoding problems with the wordpress database transfer... something I'm not entirely confident I can fix.</p> <p>But for the most part I've resolved any weirdness within the blog by changing a Reading Setting within wordpress from UTF-8 to ISO-8859-1</p> <p>My new problem is with setting up new forms:</p> <p>- I can create a new form.<br /> - I can import a new form.<br /> - I can save a form when I make minimal changes.</p> <p>Error: If I try to past text from an unformatted document into a form it won't save and gives me the typical error message.</p> <p>At first it was a problem with the max number of characters being added (a few paragraphs) but I've isolated the error to a few specific characters... which I can only assume is some type of Character Set issue?</p> <p>Doesn't Save: " This doesn’t work. "<br /> Does Save: " This doesn't work. "</p> <p>I have no idea what my wordpress database character set really is, but this wordpress site is currently set to this: "ISO-8859-1"</p> <p>If I change the wordpress back to UTF-8 then I CAN save... but then the rest of my blog posts have strange character problems.</p> <p>My current solution is to fine edit the characters I add to my form descriptions, but I'm wondering if there's something else I should be doing? Or if anyone has a suggestion for cleaning up this process?</p> <p>Thanks in advance!<br /> ~ Robby </p>