https://legacy.forums.gravityhelp.com/topic/there-was-an-error-while-saving-your-form-please-contact-our-support-team-4 Gravity Support Forums Topic: There was an error while saving your form. Please contact our support team. en-US Sun, 19 Apr 2026 18:40:58 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/there-was-an-error-while-saving-your-form-please-contact-our-support-team-4#post-78728 Wed, 03 Oct 2012 16:01:30 +0000 Chris Hajer 78728@https://legacy.forums.gravityhelp.com/ <p>It could have been server resources at the time, which is normally what causes a problem. Maybe some resources were freed up and you were able to save fine? If you have an issue again in the future, please begin a new topic. </p> https://legacy.forums.gravityhelp.com/topic/there-was-an-error-while-saving-your-form-please-contact-our-support-team-4#post-78706 Wed, 03 Oct 2012 15:15:00 +0000 nichter98 78706@https://legacy.forums.gravityhelp.com/ <p>It's saving now..... I don't know why honestly. I had another browser window up for another web site and it has gravity forms on there as well. Wonder if that was messing with it. </p> https://legacy.forums.gravityhelp.com/topic/there-was-an-error-while-saving-your-form-please-contact-our-support-team-4#post-78701 Wed, 03 Oct 2012 14:19:46 +0000 nichter98 78701@https://legacy.forums.gravityhelp.com/ <p>I'm seeing the same thing. Was this resolved? </p> https://legacy.forums.gravityhelp.com/topic/there-was-an-error-while-saving-your-form-please-contact-our-support-team-4#post-75306 Fri, 14 Sep 2012 08:11:06 +0000 Chris Hajer 75306@https://legacy.forums.gravityhelp.com/ <p>Coincidental that you posted the screenshot with your DB_COLLATE line in it. That does not look correct. Please see here: <a href="http://codex.wordpress.org/Editing_wp-config.php#Database_collation" rel="nofollow">http://codex.wordpress.org/Editing_wp-config.php#Database_collation</a></p> <p>This problem has come up before. <a href="http://www.gravityhelp.com/forums/topic/error-saving-form" rel="nofollow">http://www.gravityhelp.com/forums/topic/error-saving-form</a> </p> https://legacy.forums.gravityhelp.com/topic/there-was-an-error-while-saving-your-form-please-contact-our-support-team-4#post-75275 Fri, 14 Sep 2012 01:24:30 +0000 adavila78 75275@https://legacy.forums.gravityhelp.com/ <p>Hi Chris, just checked and wordpress is set at 80M and the php.ini is set at 264M</p> <p>Wordpress: <a href="http://screencast.com/t/gt1tIyx8cF" rel="nofollow">http://screencast.com/t/gt1tIyx8cF</a></p> <p>PHP.ini <a href="http://screencast.com/t/FfH9UuBj" rel="nofollow">http://screencast.com/t/FfH9UuBj</a> </p> https://legacy.forums.gravityhelp.com/topic/there-was-an-error-while-saving-your-form-please-contact-our-support-team-4#post-75273 Fri, 14 Sep 2012 01:13:31 +0000 Chris Hajer 75273@https://legacy.forums.gravityhelp.com/ <p>Can you see how much RAM your host has allocate to you and how much you have for WordPress? It's possible you're running out of PHP memory. Please see this for an explanation of how to get more memory for your WordPress installation.</p> <p><a href="http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/" rel="nofollow">http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/</a></p> <p>You might also have a security module on the server which is interfering with the Gravity Forms plugin. </p> https://legacy.forums.gravityhelp.com/topic/there-was-an-error-while-saving-your-form-please-contact-our-support-team-4#post-75247 Thu, 13 Sep 2012 23:25:13 +0000 adavila78 75247@https://legacy.forums.gravityhelp.com/ <p>Hi, I have seen lots of errors related to Ajax, but not this one, enclosed is a screenshot of what my gravity forms install shows when trying to save, i am running the latest wordpress as well as the latest version of gravity forms, already uninstalled and installed back with no luck, changed themes, disabled all plugins and yet no luck...</p> <p><a href="http://screencast.com/t/qoo4TWwJH4fl" rel="nofollow">http://screencast.com/t/qoo4TWwJH4fl</a> </p>