https://legacy.forums.gravityhelp.com/topic/three-unread-entries-reported-but-only-one-really-after-reading-2-unread Gravity Support Forums Topic: Three unread entries reported, but only one really, after reading, 2 unread en-US Sun, 19 Apr 2026 16:41:51 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/three-unread-entries-reported-but-only-one-really-after-reading-2-unread#post-375525 Thu, 11 Jul 2013 09:08:42 +0000 David Peralty 375525@https://legacy.forums.gravityhelp.com/ <p>Please read the thread, it looks like it was an issue with Caching. If you are using caching, you may be experiencing a similar issue. This isn't/wasn't a Gravity Forms issue, but most caching plugins have long since resolved this issue as far as we are aware. </p> https://legacy.forums.gravityhelp.com/topic/three-unread-entries-reported-but-only-one-really-after-reading-2-unread#post-375063 Thu, 11 Jul 2013 04:11:43 +0000 bbuntinx 375063@https://legacy.forums.gravityhelp.com/ <p>Hi, is this problem solved? I now have the exact problem.... </p> https://legacy.forums.gravityhelp.com/topic/three-unread-entries-reported-but-only-one-really-after-reading-2-unread#post-6223 Thu, 10 Jun 2010 09:28:58 +0000 xavivars 6223@https://legacy.forums.gravityhelp.com/ <p>@Carl, have received the information? I don't know if you have received it, and are working to check it, or if not... </p> https://legacy.forums.gravityhelp.com/topic/three-unread-entries-reported-but-only-one-really-after-reading-2-unread#post-6024 Thu, 03 Jun 2010 06:02:34 +0000 xavivars 6024@https://legacy.forums.gravityhelp.com/ <p>@Carl, I've resent you the info. Tell me if there's any problem with it. </p> https://legacy.forums.gravityhelp.com/topic/three-unread-entries-reported-but-only-one-really-after-reading-2-unread#post-5980 Wed, 02 Jun 2010 08:46:23 +0000 xavivars 5980@https://legacy.forums.gravityhelp.com/ <p>I sent all the info (a wordpress account, ftp + mysql access ) to mail.</p> <p>I'll resend it if you don't have ;) </p> https://legacy.forums.gravityhelp.com/topic/three-unread-entries-reported-but-only-one-really-after-reading-2-unread#post-5908 Mon, 31 May 2010 11:42:04 +0000 Carl Hancock 5908@https://legacy.forums.gravityhelp.com/ <p>The only we we could debug this would be to have FTP access and access to your MySQL database to look at the data directly and see what is going on. If you are comfortable with providing us with that you can do so via our Contact Us form and we can look into it. </p> https://legacy.forums.gravityhelp.com/topic/three-unread-entries-reported-but-only-one-really-after-reading-2-unread#post-5898 Mon, 31 May 2010 07:03:19 +0000 xavivars 5898@https://legacy.forums.gravityhelp.com/ <p>@Carl, I still have no info about this bug, and now in my install there are 2 inexistent "unread" items... </p> https://legacy.forums.gravityhelp.com/topic/three-unread-entries-reported-but-only-one-really-after-reading-2-unread#post-4291 Fri, 26 Mar 2010 16:04:14 +0000 Carl Hancock 4291@https://legacy.forums.gravityhelp.com/ <p>ANY plugin that interacts with the database and needs current data can be impacted by a database caching plugin. By their very nature, database caching is only good for primarily read only situations. However, a lot of the database caching plugins out there basically cache everything and this causes problems with other plugins.</p> <p>W3 Total Cache is aware of the issue and will be updating their plugin in the near future with an update that will not interfere with Gravity Forms related data interaction. </p> https://legacy.forums.gravityhelp.com/topic/three-unread-entries-reported-but-only-one-really-after-reading-2-unread#post-4280 Fri, 26 Mar 2010 12:27:55 +0000 Chris Hajer 4280@https://legacy.forums.gravityhelp.com/ <p>I was able to mark the entries as read manually by editing the entry in the wp_rg_lead table and setting the is_read field to 1. So that part is back in sync. Thanks </p> https://legacy.forums.gravityhelp.com/topic/three-unread-entries-reported-but-only-one-really-after-reading-2-unread#post-4278 Fri, 26 Mar 2010 12:06:48 +0000 Chris Hajer 4278@https://legacy.forums.gravityhelp.com/ <p>I suggest adding this to the FAQ or do some sort of check on installation to warn that the use of caching plugins can cause Gravity Forms data to get corrupted. It seems like it could cause some serious data loss.</p> <p>I'm also wondering if there are other types of plugins that would be adversely affected by caching plugins? I hope W3 Total Cache allows extension of the whitelist to add other plugins as necessary. </p>