https://legacy.forums.gravityhelp.com/topic/unable-to-export-entries-1 Gravity Support Forums Topic: Unable to export entries en-US Tue, 21 Apr 2026 08:30:15 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/unable-to-export-entries-1#post-94505 Thu, 22 Nov 2012 15:47:15 +0000 John Morgan 94505@https://legacy.forums.gravityhelp.com/ <p>Thank you,<br /> Attracta programming has been removed and I am now able to export entries.</p> <p>I have now been receiving emails stating that the form just continues to read "submitting" after at<br /> least 30mins. </p> https://legacy.forums.gravityhelp.com/topic/unable-to-export-entries-1#post-92453 Sat, 17 Nov 2012 22:31:21 +0000 Chris Hajer 92453@https://legacy.forums.gravityhelp.com/ <p>On your host, it looks like you can enable/disable Attracta from the control panel?</p> <p><a href="http://www.hostpapa.com/seo-tools/attracta-ad-dollars/" rel="nofollow">http://www.hostpapa.com/seo-tools/attracta-ad-dollars/</a> </p> https://legacy.forums.gravityhelp.com/topic/unable-to-export-entries-1#post-92450 Sat, 17 Nov 2012 22:28:53 +0000 Chris Hajer 92450@https://legacy.forums.gravityhelp.com/ <p>Jane, I received your email and replied. The FTP login did not work for me, but in the source of the "Export Entries" page I see a script from "Attracta" added to the bottom. I suspect this is the cause of your problem. It's causing a JavaScript error on the page. </p> <pre><code>Timestamp: 11/17/2012 7:58:30 PM Error: SyntaxError: missing } in XML expression Source File: <a href="http://morganrecruiting.com/wp-includes/js/tw-sack.js?ver=1.6.1" rel="nofollow">http://morganrecruiting.com/wp-includes/js/tw-sack.js?ver=1.6.1</a> Line: 12, Column: 7 Source Code: })();</code></pre> <p>Please remove that Attracta functionality and see if you can export at that point. </p> https://legacy.forums.gravityhelp.com/topic/unable-to-export-entries-1#post-92358 Sat, 17 Nov 2012 11:35:25 +0000 John Morgan 92358@https://legacy.forums.gravityhelp.com/ <p>Thank you Chris. I have emailed the login info to you.<br /> Jane </p> https://legacy.forums.gravityhelp.com/topic/unable-to-export-entries-1#post-92208 Sat, 17 Nov 2012 02:04:00 +0000 Chris Hajer 92208@https://legacy.forums.gravityhelp.com/ <p>This is usually a JavaScript error showing up in the middle of Gravity Forms JavaScript in the admin area. This does not normally happen, and it's usually due to a theme or plugin conflict. However, you have already checked for those and still have a problem.</p> <p>Please send me a WordPress administrator login for the website to <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> and also an FTP or SSH login so I can check the file permissions.</p> <p>Thank you. </p> https://legacy.forums.gravityhelp.com/topic/unable-to-export-entries-1#post-91515 Thu, 15 Nov 2012 12:24:25 +0000 John Morgan 91515@https://legacy.forums.gravityhelp.com/ <p>I am also having the exact problem:<br /> "I had previously been able to select Forms&gt; Import/Export&gt; Select Form. Now when I select the form nothing happens. I used to get a bunch of options to select fields and dates I wanted to export. I have the latest version of WP and gravity forms installed. I have also tried making permissions writeable as well as using chrome, ie and firefox. Not sure why this has stopped functioning."</p> <p>I have also de-activated plugins and reactivated one by one, also tried using the 2012 theme - nothing works. URL of my form is <a href="http://morganrecruiting.com/online-application/" rel="nofollow">http://morganrecruiting.com/online-application/</a> </p> https://legacy.forums.gravityhelp.com/topic/unable-to-export-entries-1#post-81389 Tue, 16 Oct 2012 08:29:42 +0000 Chris Hajer 81389@https://legacy.forums.gravityhelp.com/ <p>@humidca, have you tried exporting a narrower date ranger or fewer columns? What happens when you attempt to export entries in your situation? </p> https://legacy.forums.gravityhelp.com/topic/unable-to-export-entries-1#post-81382 Tue, 16 Oct 2012 08:08:30 +0000 humidca 81382@https://legacy.forums.gravityhelp.com/ <p>I have a client experiencing this issue as well. Any resolution? </p> https://legacy.forums.gravityhelp.com/topic/unable-to-export-entries-1#post-80601 Fri, 12 Oct 2012 14:25:02 +0000 Chris Hajer 80601@https://legacy.forums.gravityhelp.com/ <p>Please send an email to <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> with the URL and a WordPress administrator log in and I will take a look at it for you. </p> https://legacy.forums.gravityhelp.com/topic/unable-to-export-entries-1#post-80331 Thu, 11 Oct 2012 12:05:31 +0000 everfit 80331@https://legacy.forums.gravityhelp.com/ <p>I did what you suggested and it still does not do anything when I select the form I want to export data from </p>