https://legacy.forums.gravityhelp.com/topic/unable-to-save-form-all-menus-will-not-collapse Gravity Support Forums Topic: Unable to Save Form - All Menus will not collapse en-US Sun, 19 Apr 2026 23:49:02 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/unable-to-save-form-all-menus-will-not-collapse#post-41957 Wed, 23 Nov 2011 00:07:01 +0000 Chris Hajer 41957@https://legacy.forums.gravityhelp.com/ <p>Thank you for the update and reporting the plugin conflict. </p> https://legacy.forums.gravityhelp.com/topic/unable-to-save-form-all-menus-will-not-collapse#post-41930 Tue, 22 Nov 2011 19:49:31 +0000 Tiger33 41930@https://legacy.forums.gravityhelp.com/ <p>Yep found the b4%tard causing the problem ;-)</p> <p>Its a plugin called Scroll To Top<br /> <a href="http://www.nerdhead.com.br/en/scroll-to-top-en/" rel="nofollow">http://www.nerdhead.com.br/en/scroll-to-top-en/</a></p> <p>disabled and all is good in the world now </p> <p>dont really need it anyway </p> https://legacy.forums.gravityhelp.com/topic/unable-to-save-form-all-menus-will-not-collapse#post-41898 Tue, 22 Nov 2011 16:15:12 +0000 Carl Hancock 41898@https://legacy.forums.gravityhelp.com/ <p>I would suggest completely uninstalling Gravity Forms by going to the Settings page under Forms (Forms &gt; Settings) and using the Uninstall option. Once uninstalled, then delete it. Re-upload new files and re-activate.</p> <p>If you continue to have an issue, let us know. Chris is correct. I've never seen this error before. So it's either a theme or plugin conflict... or possibly a PHP memory issue (specifically a lack of available PHP memory which requires you to increase your available memory). </p> https://legacy.forums.gravityhelp.com/topic/unable-to-save-form-all-menus-will-not-collapse#post-41864 Tue, 22 Nov 2011 10:46:45 +0000 Tiger33 41864@https://legacy.forums.gravityhelp.com/ <p>Hi Chris</p> <p>thansk for the quick response.</p> <p>I've tried all of the above but still no go :-(</p> <p>Still keep receiving this error</p> <p>this error is also stopping me from clicking on any form elements to edit names / advanced options etc </p> https://legacy.forums.gravityhelp.com/topic/unable-to-save-form-all-menus-will-not-collapse#post-41825 Tue, 22 Nov 2011 00:30:42 +0000 Chris Hajer 41825@https://legacy.forums.gravityhelp.com/ <p>This is not a common error. Sounds like you have a theme or plugin conflict. Please start by testing for themes and plugin conflicts.</p> <p><a href="http://rkt.gs/testing" rel="nofollow">http://rkt.gs/testing</a></p> <p>Please report your results. Thank you </p> https://legacy.forums.gravityhelp.com/topic/unable-to-save-form-all-menus-will-not-collapse#post-41811 Mon, 21 Nov 2011 21:47:53 +0000 Tiger33 41811@https://legacy.forums.gravityhelp.com/ <p>I've just re-installed Gravity forms</p> <p>but I'm unable to create forms currently due to a really strange error which means everytime i load gravity forms admin to edit or create a form - the right hand menu showing all avaiable field types is fully extended</p> <p>This hides the save / update button so I cant save my form :-(</p> <p>Please help</p> <p>Error i see in error console is</p> <p>Error: parentOffset is null<br /> Source File: wp-content/plugins/gravityforms/js/jquery.dimensions.js?ver=1.6.1<br /> Line: 94 </p>