https://legacy.forums.gravityhelp.com/topic/unable-to-update-form Gravity Support Forums Topic: Unable to Update Form en-US Mon, 20 Apr 2026 06:34:43 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/unable-to-update-form#post-222551 Wed, 24 Apr 2013 11:13:02 +0000 Rob Harrell 222551@https://legacy.forums.gravityhelp.com/ <p>Matthew,</p> <p>First step would be to check for a theme/plugin conflict test: <a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a></p> <p>Second step if that turns up empty would be to check conditional logic on your submit button if there is any to make sure it is correctly set.</p> <p>Third step if that is not the case would be to check through your form fields for anywhere using HTML and try using single quotes instead of double quotes. </p> https://legacy.forums.gravityhelp.com/topic/unable-to-update-form#post-222540 Wed, 24 Apr 2013 11:05:09 +0000 matthewbyrom 222540@https://legacy.forums.gravityhelp.com/ <p>When we try to update our Gravity Form, we receive an error:</p> <p>"There was an error while saving your form. Please contact our support team."</p> <p>We removed the changes we made &amp; tried again just changing spelling of a field. Didn't work.</p> <p>We updated to the latest version of Gravity Forms just in case. Didn't work.</p> <p>We rolled our site back to when we knew Gravity Forms was updating correctly, rolled the database back as well.</p> <p>Still won't update.</p> <p>Is there anything else we can do?</p> <p>Many thanks in advance. </p>