https://legacy.forums.gravityhelp.com/topic/unable-to-upload-larger-pictures Gravity Support Forums Topic: Unable to upload larger pictures en-US Sun, 19 Apr 2026 18:39:05 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/unable-to-upload-larger-pictures#post-75968 Tue, 18 Sep 2012 02:11:39 +0000 Chris Hajer 75968@https://legacy.forums.gravityhelp.com/ <p>Thanks for that information Glenn. </p> https://legacy.forums.gravityhelp.com/topic/unable-to-upload-larger-pictures#post-75856 Mon, 17 Sep 2012 11:06:02 +0000 GlennSibley 75856@https://legacy.forums.gravityhelp.com/ <p>If yo are using bluehost I had a similar issue with a client php upload limitations (using PLIGG), Back them I think bluehost set it at 2 meg. Go to your .htaccess file and place this code in it, on the top lines.</p> <p> php_value upload_max_filesize 15M<br /> php_value post_max_size 15M<br /> php_value max_execution_time 200<br /> php_value max_input_time 200</p> <p>Save the updated .htaccess file. then view your site and try things out you should be all set. If for some reason you get a Internal Server 500 Error, that means the hosting provider has place a php_value restriction on there .htaccess files, remove code an your site will return, then contact your hosting provider and request a change, Some will accommodate, but many will only increase to 8 or 10 meg, depending on your type of account, so just be aware of this.</p> <p>Good Luck </p> https://legacy.forums.gravityhelp.com/topic/unable-to-upload-larger-pictures#post-74861 Tue, 11 Sep 2012 21:07:33 +0000 David Peralty 74861@https://legacy.forums.gravityhelp.com/ <p>You will want to ask Bluehost since it can be in different places, or even a spot you can't access it. </p> https://legacy.forums.gravityhelp.com/topic/unable-to-upload-larger-pictures#post-74853 Tue, 11 Sep 2012 20:01:01 +0000 jvidamins 74853@https://legacy.forums.gravityhelp.com/ <p>Where would I find the php log? </p> https://legacy.forums.gravityhelp.com/topic/unable-to-upload-larger-pictures#post-74850 Tue, 11 Sep 2012 19:42:49 +0000 David Peralty 74850@https://legacy.forums.gravityhelp.com/ <p>Gravity Forms just uses a normal HTML file upload field, nothing fancy. So all of the controls of the file upload are really server based. You could be experiencing a theme or plugin conflict, or a limitation of file upload size (check with your host on that, as most hosts set this to 8MB). It could be a PHP execution timeout on shared hosting, a PHP log entry should be created for that. </p> <p>Here are instructions for testing theme/plugin conflicts:<br /> <a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a> </p> https://legacy.forums.gravityhelp.com/topic/unable-to-upload-larger-pictures#post-74849 Tue, 11 Sep 2012 18:18:22 +0000 jvidamins 74849@https://legacy.forums.gravityhelp.com/ <p>i just added the ability for my customers to upload their images to me from a gravity form. I tried testing it with normal sized pictures (1.5 MB each) and tried uploading just 6 of them and it never sent. I left it go for about an hour and it was still spinning. I then tried to stop and go back but it wouldn't. I then closed down the tab, reopened another and tried to go to my homepage and nothing would come up. Eventually, I got "Unable to access database" to come up on a blank white page. I called Bluehost and they said it was most likely a plugin problem. Any ideas? I really need this functionality. Actually, I'd prefer to be able to do multi-upload where it resizes all the pictures and renames them, but I know that's asking for a lot. </p>