https://legacy.forums.gravityhelp.com/topic/unexpected-behavior-in-product-pricing-fields Gravity Support Forums Topic: Unexpected behavior in product pricing fields en-US Sat, 04 Apr 2026 13:58:17 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/unexpected-behavior-in-product-pricing-fields#post-18607 Tue, 15 Feb 2011 17:43:53 +0000 John Murray 18607@https://legacy.forums.gravityhelp.com/ <p>Thanks, Carl. Credentials + info sent via contact form. This problem can be seen on 2 separate sites. </p> https://legacy.forums.gravityhelp.com/topic/unexpected-behavior-in-product-pricing-fields#post-18591 Tue, 15 Feb 2011 16:01:24 +0000 Carl Hancock 18591@https://legacy.forums.gravityhelp.com/ <p>I'm unable to replicate this issue following the exact steps you provided above. I have no issues with the Product field retaining the price before saving the form. I can edit it, set the price, close it, edit it again and the price is retained. I can add multiple product fields and do the same, all without saving the form.</p> <p>Nobody else has reported this issue and as I am unable to replicate it then it appears to be something specific to how your sites are setup. If you provide us with a WordPress admin login for a site having the issue we can take a look and see if we can determine why it is happening. You can send this information to us via our Contact Us form and reference this forum post. </p> https://legacy.forums.gravityhelp.com/topic/unexpected-behavior-in-product-pricing-fields#post-18590 Tue, 15 Feb 2011 15:39:58 +0000 John Murray 18590@https://legacy.forums.gravityhelp.com/ <p>Ok, I tested RC4 and RC3.12 with the same result.</p> <p>1) start new form in form editor<br /> 2) click the Product button in the Pricing Fields to add a new field<br /> 3) click the edit button<br /> 4) at this point the price is $0.00; change the price to $10.00<br /> 5) click the close button<br /> 6) the price didn't stick at $10.00; instead it switched back to $0.00<br /> 7) same as above except if before clicking the close button, click the save form button and price is saved normally</p> <p>Those are the results on 2 different sites over 2 different hosts with a relatively similar but set of plugins (both sites on Genesis themework child themes). </p> https://legacy.forums.gravityhelp.com/topic/unexpected-behavior-in-product-pricing-fields#post-18576 Tue, 15 Feb 2011 13:48:57 +0000 Carl Hancock 18576@https://legacy.forums.gravityhelp.com/ <p>I'm unable to recreate this issue on my test site running GF 1.5 RC4.</p> <p>Can you provide step by step instructions, as detailed as possible, on how to recreate this. I did what you described above and I may be unintentionally missing a step. I was able to add a Product field to my form, edit it, set the price, close it, edit it again, change the price, etc. without ever having to save the form first. </p> https://legacy.forums.gravityhelp.com/topic/unexpected-behavior-in-product-pricing-fields#post-18558 Tue, 15 Feb 2011 01:21:30 +0000 John Murray 18558@https://legacy.forums.gravityhelp.com/ <p>Using GF 1.5 RC4 in the form editor, I added a Product pricing field and set the price to $100. I then clicked the Edit button to edit the price. I changed it to $120. I then clicked the close button but it went back to $100. The only way to save the new price is to save the form before closing the Edit screen. </p>