https://legacy.forums.gravityhelp.com/topic/update-form-button-spinning Gravity Support Forums Topic: Update Form Button Spinning en-US Sat, 04 Apr 2026 10:44:10 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/update-form-button-spinning#post-35897 Wed, 21 Sep 2011 16:00:19 +0000 znmick 35897@https://legacy.forums.gravityhelp.com/ <p>Looks to indeed be modsec related.</p> <p>Thanks for the help! </p> https://legacy.forums.gravityhelp.com/topic/update-form-button-spinning#post-35890 Wed, 21 Sep 2011 15:34:21 +0000 Carl Hancock 35890@https://legacy.forums.gravityhelp.com/ <p>Typically when there is a problem saving the form it is due to 1 of 3 things:</p> <p>- mod_security firewall settings blocking the request<br /> - lack of available PHP memory to complete the request<br /> - plugin or theme conflict interrupting the request</p> <p>The first thing you need to do is this:</p> <p>- Create a New Form<br /> - Add a Single Input field to your form<br /> - Save the form<br /> - Continue editing<br /> - Add another Single Input field to your form<br /> - Save the form and continue editing<br /> - Add a Drop Down field to your form<br /> - Save the form</p> <p>If you get an error only when adding a drop down, radio button or checkbox field to your form then it's a mod_security issue. If this is the case you need to contact your host and explain the issue and have them whitelist Gravity Forms so mod_security doesn't cause this issue.</p> <p>If it is not a mod_security issue then the next possible issue is a PHP memory issue. You would need to increase your available PHP memory. You can find more information on how to do this here: <a href="http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/" rel="nofollow">http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/</a></p> <p>If after properly increasing your PHP memory you still have the issue then you need to check for theme and plugin conflicts by following the instructions here: <a href="http://www.gravityhelp.com/forums/topic/testing-for-themeplugin-conflicts" rel="nofollow">http://www.gravityhelp.com/forums/topic/testing-for-themeplugin-conflicts</a> </p> https://legacy.forums.gravityhelp.com/topic/update-form-button-spinning#post-35881 Wed, 21 Sep 2011 13:47:37 +0000 znmick 35881@https://legacy.forums.gravityhelp.com/ <p>Hey!</p> <p>We are getting this issue with the update form button all of a sudden not working.</p> <p>I did view this support ticket:</p> <p><a href="http://www.gravityhelp.com/forums/topic/cannot-update-form" rel="nofollow">http://www.gravityhelp.com/forums/topic/cannot-update-form</a></p> <p>Looks like it went to a more private discussion, is there any way we can get this resolved quickly with your help?</p> <p>Let me know a good way to contact you if you need a login.</p> <p>Seems to maybe be an AJAX Issue? But I am not sure.</p> <p><a href="http://goo.gl/CqtMA" rel="nofollow">http://goo.gl/CqtMA</a></p> <p>Thanks,<br /> Zack </p>