https://legacy.forums.gravityhelp.com/topic/urgent-form-broken Gravity Support Forums Topic: Urgent, Form Broken en-US Thu, 09 Apr 2026 01:16:37 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/urgent-form-broken#post-34969 Fri, 09 Sep 2011 16:57:34 +0000 Carl Hancock 34969@https://legacy.forums.gravityhelp.com/ <p>You don't have Priority Support access. What's an adequate response time for non-Priority Support? 24 hours. Most non-Priority Support requests are replied to within a 2-4 hours. </p> <p>I was gladly going to assist you with your problem, but your combative attitude and unreasonable expectations on the speed of support response time has changed my mind on the matter. </p> <p>We will be refunding your money and you can use another solution. You can expect your funds to be returned to your PayPal account within the next hour.</p> <p>We treat our customers with respect and we expect the same in return. Demanding priority support when you didn't pay for Priority Support and calling a 2 hour response time on non-priority support forum issue absurd doesn't fall into that category. </p> https://legacy.forums.gravityhelp.com/topic/urgent-form-broken#post-34950 Fri, 09 Sep 2011 14:39:16 +0000 TPM 34950@https://legacy.forums.gravityhelp.com/ <p>So since there is not support and I need to solve this on my own, I went ahead and recreated the form from scratch as an entirely NEW form and it STILL doesn't work. It is stuck on the first page.</p> <p>Here: <a href="http://www.st8wide.com/broken-form-test/" rel="nofollow">http://www.st8wide.com/broken-form-test/</a></p> <p>This is absurd. One that there is not faster support for a paid product. I saw another request for help on this board that is over a day old. If it takes that long for support, there's no point in buying a $99 product. You should just say "no support" or "intolerably slow support" and tell people that the $199 is the package that comes with support. </p> https://legacy.forums.gravityhelp.com/topic/urgent-form-broken#post-34949 Fri, 09 Sep 2011 14:26:33 +0000 TPM 34949@https://legacy.forums.gravityhelp.com/ <p>Hello?</p> <p>What's an "adequate response time"? 1 hour? 1 day?</p> <p>Fast Free Contact Forms plugin does better than this, and it's free. Why am I paying for a form that offers slow/no support and that now doesn't even work? </p> https://legacy.forums.gravityhelp.com/topic/urgent-form-broken#post-34947 Fri, 09 Sep 2011 14:03:10 +0000 TPM 34947@https://legacy.forums.gravityhelp.com/ <p>My multi-page form has suddenly stopped working.</p> <p>I had a working form but the client wanted sections moved, so I moved sections around, and now that it's live it is stuck on the first page and won't advance.</p> <p>???!!!</p> <p>What happened?</p> <p><a href="http://www.st8wide.com/statewide-insurance-quote-request/" rel="nofollow">http://www.st8wide.com/statewide-insurance-quote-request/</a> </p>