https://legacy.forums.gravityhelp.com/topic/user-emails-with-periods-not-recorded Gravity Support Forums Topic: User emails with periods not recorded en-US Sun, 19 Apr 2026 23:48:51 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/user-emails-with-periods-not-recorded#post-134338 Mon, 28 Jan 2013 19:50:17 +0000 Chris Hajer 134338@https://legacy.forums.gravityhelp.com/ <p>Can you post a link to the page on your site where we can see the form do this?</p> <p>And, if I were to use an email with a period in it, you're saying it would be recorded in the entry incorrectly and thus in the admin notification incorrect as well.</p> <p>That is not my experience. I can use email address with a + or a period in them and they are preserved in the entry and in the admin notification. It's possible something on your site is doing this. Are you using any custom code with gform_pre_submission or gform_pre_submission_filter? </p> <p> Please check for theme and plugin conflicts by following these instructions <a href="http://rkt.gs/testing" rel="nofollow">http://rkt.gs/testing</a> </p> https://legacy.forums.gravityhelp.com/topic/user-emails-with-periods-not-recorded#post-128126 Tue, 22 Jan 2013 00:10:28 +0000 dipwick 128126@https://legacy.forums.gravityhelp.com/ <p>Hello,<br /> I have noticed that when users' email addresses include periods in the name (eg. john.smith@... as opposed to johnsmith@...) they are not recorded properly in the resulting admin notification email and the Form entry; all that is displayed is the text before the period, eg:</p> <p>Email:<br /> john.</p> <p>I am using the PayPal standard add-on and can verify that the full email is recorded by PayPal.</p> <p>This has happened to a few users to it's safe to say that it's not an issue of the users mistyping their email addresses. </p> <p>Any thoughts? I haven't found this exact issue elsewhere in the forums. </p>