Gravity Support Forums Topic: User Registration Form Just Refreshing (Doing nothing)

Gravity Support Forums Topic: User Registration Form Just Refreshing (Doing nothing) https://legacy.forums.gravityhelp.com/topic/user-registration-form-just-refreshing-doing-nothing Gravity Support Forums Topic: User Registration Form Just Refreshing (Doing nothing) en-US Sat, 04 Apr 2026 18:19:04 +0000 http://bbpress.org/?v=1.0.1 <![CDATA[Search]]> q https://legacy.forums.gravityhelp.com/search.php Chris Hajer on "User Registration Form Just Refreshing (Doing nothing)" https://legacy.forums.gravityhelp.com/topic/user-registration-form-just-refreshing-doing-nothing#post-166403 Sun, 10 Mar 2013 00:24:17 +0000 Chris Hajer 166403@https://legacy.forums.gravityhelp.com/ Thanks for the update. Glad that worked out. webakimbo on "User Registration Form Just Refreshing (Doing nothing)" https://legacy.forums.gravityhelp.com/topic/user-registration-form-just-refreshing-doing-nothing#post-163422 Thu, 07 Mar 2013 14:54:32 +0000 webakimbo 163422@https://legacy.forums.gravityhelp.com/ Tests run, all is well. Thanks again. webakimbo on "User Registration Form Just Refreshing (Doing nothing)" https://legacy.forums.gravityhelp.com/topic/user-registration-form-just-refreshing-doing-nothing#post-162728 Thu, 07 Mar 2013 02:36:21 +0000 webakimbo 162728@https://legacy.forums.gravityhelp.com/ Thanks Chris, that appeared to work. I changed the shortcode on the registration page to include the new form rather than the old one, and successfully registered a test user. Also confirmed that user's appearance in S2Member. Tomorrow I'll revert the changes Casey made during testing, and will test again. Please keep this thread open until I can confirm. Thanks again for your help, Andy Chris Hajer on "User Registration Form Just Refreshing (Doing nothing)" https://legacy.forums.gravityhelp.com/topic/user-registration-form-just-refreshing-doing-nothing#post-162557 Thu, 07 Mar 2013 00:23:20 +0000 Chris Hajer 162557@https://legacy.forums.gravityhelp.com/ Regarding your last reply: I was just correcting my earlier advice. The scripts are in the correct place now. However, all that work to get the scripts in the correct place may be unnecessary and have to be undone, based on my immediately previous reply. Other than getting rid of the old jQuery 1.3.2. That needs to go no matter what, and jQuery 1.8.3 should be enqueue by WordPress. Chris Hajer on "User Registration Form Just Refreshing (Doing nothing)" https://legacy.forums.gravityhelp.com/topic/user-registration-form-just-refreshing-doing-nothing#post-162550 Thu, 07 Mar 2013 00:21:39 +0000 Chris Hajer 162550@https://legacy.forums.gravityhelp.com/ I received the form from Casey and installed it in my site. I had trouble with it there. I think the problem was related to not having the Tribulant newsletter and the related add on. That adds a new field type to the form, and I did not have that. So, I logged in to your site. I first checked the user registration feed. Or, I tried to. Here is a screenshot of that page. Not sure why it's like this: <a href="http://minus.com/l33XCZQwh4Clj" rel="nofollow">http://minus.com/l33XCZQwh4Clj</a> So, I skipped this step. I was not able to successfully submit your form from the form preview. I copied form 2 to form 3, and I was able to successfully submit that, twice. There is no user registration feed mapped for this form, but because this form works correctly, I suspect it's in the configuration of the feed. Please try remapping the form fields for form 2 to a new feed, and delete the old one, and see if that fixes anything. If that does not work, I would start by disabling the Tribulant newsletter plugin or just removing that field from the form to see if that is causing a problem. webakimbo on "User Registration Form Just Refreshing (Doing nothing)" https://legacy.forums.gravityhelp.com/topic/user-registration-form-just-refreshing-doing-nothing#post-162544 Thu, 07 Mar 2013 00:09:48 +0000 webakimbo 162544@https://legacy.forums.gravityhelp.com/ They are in fact just before the closing head tag, though I believe they're currently hardcoded that way. Chris Hajer on "User Registration Form Just Refreshing (Doing nothing)" https://legacy.forums.gravityhelp.com/topic/user-registration-form-just-refreshing-doing-nothing#post-162538 Thu, 07 Mar 2013 00:04:38 +0000 Chris Hajer 162538@https://legacy.forums.gravityhelp.com/ Regarding this reply: <a href="http://www.gravityhelp.com/forums/topic/user-registration-form-just-refreshing-doing-nothing?replies=13#post-162007" rel="nofollow">http://www.gravityhelp.com/forums/topic/user-registration-form-just-refreshing-doing-nothing?replies=13#post-162007</a> I misspoke. I fixed my error. The scripts should go before the closing </head> tag. webakimbo on "User Registration Form Just Refreshing (Doing nothing)" https://legacy.forums.gravityhelp.com/topic/user-registration-form-just-refreshing-doing-nothing#post-162316 Wed, 06 Mar 2013 20:19:38 +0000 webakimbo 162316@https://legacy.forums.gravityhelp.com/ Hi Chris - This is Andy, the web developer for Ethical Traveler and the primary owner of this account. Up til now you've been corresponding with Casey, a contractor we've been using to help update our site. I'm a bit less familiar with WP and GF than Casey is, but am getting up to speed. Just wanted to make you aware of the transition mid-conversation. I'm also eager to get to the bottom of this issue, as our registration page has effectively been down for a month. Did Casey email you the XML file, or should I pick up there? And are there any other tests I can run locally to help diagnose? If the shortcode simply wraps the form and includes some js, I'm wondering what else could be at play. Thanks, Andy webakimbo on "User Registration Form Just Refreshing (Doing nothing)" https://legacy.forums.gravityhelp.com/topic/user-registration-form-just-refreshing-doing-nothing#post-162007 Wed, 06 Mar 2013 10:44:05 +0000 webakimbo 162007@https://legacy.forums.gravityhelp.com/ Thanks for the reply, Chris. You said to add the code before the closing </body> tag, but I'm guessing you meant before the closing </head> tag, as that would make more sense. I tried it both ways, and it still didn't work. I can't activate the Twenty Ten theme on the live site, but I will email you the exported form for you to test. Thanks for your continued responses. Chris Hajer on "User Registration Form Just Refreshing (Doing nothing)" https://legacy.forums.gravityhelp.com/topic/user-registration-form-just-refreshing-doing-nothing#post-161538 Wed, 06 Mar 2013 00:33:49 +0000 Chris Hajer 161538@https://legacy.forums.gravityhelp.com/ We're getting pretty far away from the original topic. Gravity Forms does not normally require any of these modifications to work. Something basic is going wrong. I see the jQuery and jQuery UI scripts you have added in the head. However, this Gravity Forms script is being loaded in the footer. Normally, this is in the header. <a href="http://www.ethicaltraveler.org/wp-content/plugins/gravityforms/js/gravityforms.js?ver=1.6.12" rel="nofollow">http://www.ethicaltraveler.org/wp-content/plugins/gravityforms/js/gravityforms.js?ver=1.6.12</a> Let's start with the basics: you stated here that this does not work properly with the Twenty Ten theme and no other active plugins. Is that correct? <a href="http://www.gravityhelp.com/forums/topic/user-registration-form-just-refreshing-doing-nothing#post-157103" rel="nofollow">http://www.gravityhelp.com/forums/topic/user-registration-form-just-refreshing-doing-nothing#post-157103</a> Would you be able to configure it like this and leave it so we can test it? Or, can you export this form and email to me at <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> - I will install it and see how it responds in my installation. To export the form, go to Forms > Import/Export, then the top center menu item "Export Forms". Email the XML file to me at <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> if you want me to take a look at it. Thank you.