https://legacy.forums.gravityhelp.com/topic/user-registration-user-edit-getting-sorry-that-email-address-is-already-used Gravity Support Forums Topic: User Registration "User Edit" getting "Sorry that email address is already used" en-US Sun, 19 Apr 2026 18:40:02 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/user-registration-user-edit-getting-sorry-that-email-address-is-already-used#post-203568 Wed, 10 Apr 2013 05:19:15 +0000 Chris Hajer 203568@https://legacy.forums.gravityhelp.com/ <p>Thank you for the update. </p> https://legacy.forums.gravityhelp.com/topic/user-registration-user-edit-getting-sorry-that-email-address-is-already-used#post-197124 Fri, 05 Apr 2013 00:26:04 +0000 Mike 197124@https://legacy.forums.gravityhelp.com/ <p>Got your email and it is working great, thank you for the quick response. </p> https://legacy.forums.gravityhelp.com/topic/user-registration-user-edit-getting-sorry-that-email-address-is-already-used#post-196569 Thu, 04 Apr 2013 10:34:25 +0000 Nick Fallon 196569@https://legacy.forums.gravityhelp.com/ <p>I'm also getting the same problem.</p> <p>Using:<br /> GF 1.6.4.5.4,<br /> User reg 1.5,<br /> WP 3.5.1. </p> https://legacy.forums.gravityhelp.com/topic/user-registration-user-edit-getting-sorry-that-email-address-is-already-used#post-195771 Wed, 03 Apr 2013 18:05:48 +0000 David Smith 195771@https://legacy.forums.gravityhelp.com/ <p>Hi Mike,</p> <p>I've sent you an email (the one used for your support account) with the latest version of the User Registration add-on which provides a fix for this issue. </p> https://legacy.forums.gravityhelp.com/topic/user-registration-user-edit-getting-sorry-that-email-address-is-already-used#post-194530 Tue, 02 Apr 2013 14:09:52 +0000 Chris Hajer 194530@https://legacy.forums.gravityhelp.com/ <p>I'll have one of the developers check on this in a multisite installation and see if their experience is the same. </p> https://legacy.forums.gravityhelp.com/topic/user-registration-user-edit-getting-sorry-that-email-address-is-already-used#post-194527 Tue, 02 Apr 2013 14:04:17 +0000 Mike 194527@https://legacy.forums.gravityhelp.com/ <p>Sorry, should have included that:</p> <p>Gravity Forms: 1.6.12<br /> Gravity Forms User Registration Add-On: 1.5<br /> WordPress 3.5.1 </p> https://legacy.forums.gravityhelp.com/topic/user-registration-user-edit-getting-sorry-that-email-address-is-already-used#post-194526 Tue, 02 Apr 2013 13:59:52 +0000 Chris Hajer 194526@https://legacy.forums.gravityhelp.com/ <p>Which version of Gravity Forms, WordPress and the User Registration add-on are you using? </p> https://legacy.forums.gravityhelp.com/topic/user-registration-user-edit-getting-sorry-that-email-address-is-already-used#post-194414 Tue, 02 Apr 2013 11:53:03 +0000 Mike 194414@https://legacy.forums.gravityhelp.com/ <p>When using the "update user" function on Multisite I am getting the an error message "Sorry, that email address is already used!". The only place that the email is being used, is for the logged in user that is being edited.</p> <p>* I have tried on the top level site with a regular user, as well as the site where that user was created with the same result.</p> <p>* Also tried a super admin user on the top level site and internal site; same result.</p> <p>* Ran through user/super admin testing on two separate multisite installs.</p> <p>* Going to the user profile in the wp admin works fine.</p> <p>Thank you for help. Looking forward to getting this functionality working. </p>