https://legacy.forums.gravityhelp.com/topic/warning-and-fatal-error-and-site-down-after-upgrade-to-wp-321 Gravity Support Forums Topic: Warning and Fatal Error and site down after upgrade to WP 3.2.1 en-US Mon, 20 Apr 2026 06:53:46 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/warning-and-fatal-error-and-site-down-after-upgrade-to-wp-321#post-30832 Sun, 24 Jul 2011 01:37:53 +0000 Chris Hajer 30832@https://legacy.forums.gravityhelp.com/ <p>Glad you're up and running again. </p> https://legacy.forums.gravityhelp.com/topic/warning-and-fatal-error-and-site-down-after-upgrade-to-wp-321#post-30826 Sat, 23 Jul 2011 23:04:59 +0000 Yaron 30826@https://legacy.forums.gravityhelp.com/ <p>I followed the advice, logged in with FTP, removed the folder and uploaded a new copy of the User Registration Add-On. It worked! (phew). Thanks. </p> https://legacy.forums.gravityhelp.com/topic/warning-and-fatal-error-and-site-down-after-upgrade-to-wp-321#post-30801 Fri, 22 Jul 2011 23:58:40 +0000 Chris Hajer 30801@https://legacy.forums.gravityhelp.com/ <p>Please try and log in with FTP or an SSH command line and remove the <strong>gravityformsuserregistration</strong> folder. That will completely remove the plugin and the specific file (gravityformsuserregistration/userregistration.php) that is making the call to the non-existent file (gravityformsuserregistration/data.php). Removing the plugin folder and then visiting the plugins section of your WordPress admin will deactivate the plugin since it's no longer present.</p> <p>Once that error is gone, you can try uploading a new copy of the User Registration Add-on. If you still have an error on activation, we'll have to address that.</p> <p>It's possible that the WordPress upgrade did not go well, or maybe something else was updated at the same time. But first remove the User Registration Add-on (the whole plugin folder) and see if the errors in your admin are gone. </p> https://legacy.forums.gravityhelp.com/topic/warning-and-fatal-error-and-site-down-after-upgrade-to-wp-321#post-30798 Fri, 22 Jul 2011 21:12:03 +0000 Yaron 30798@https://legacy.forums.gravityhelp.com/ <p>After update to WP 3.2.1, my site went down and displayed the following error:</p> <p>Warning: require_once(/home/mysite/public_html/wp/wp-content/plugins/gravityformsuserregistration/data.php) [function.require-once]: failed to open stream: No such file or directory in /home/instit23/public_html/wp/wp-content/plugins/gravityformsuserregistration/userregistration.php on line 115</p> <p>Fatal error: require_once() [function.require]: Failed opening required '/home/mysite/public_html/wp/wp-content/plugins/gravityformsuserregistration/data.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/instit23/public_html/wp/wp-content/plugins/gravityformsuserregistration/userregistration.php on line 115</p> <p>The dashboard is functional and all of the Gravity Forms plugins information, forms, setting, etc. are working with the exception of the User Registration Add-On. Please help as this has crashed my client's site and deactivating the User Registration plug-in (until the issue could be resolved) did not fix the problem.</p> <p>Thanks in advance for your feedback/support. </p>