https://legacy.forums.gravityhelp.com/topic/wrong-values-shown-in-email-notification-and-entries-page-when-field-has-commas Gravity Support Forums Topic: Wrong values shown in email notification and entries page when field has commas en-US Mon, 20 Apr 2026 05:21:45 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/wrong-values-shown-in-email-notification-and-entries-page-when-field-has-commas#post-49475 Wed, 15 Feb 2012 10:22:11 +0000 localbizregistry 49475@https://legacy.forums.gravityhelp.com/ <p>Just wanted to check if there's additional info needed to get a fix for this problem. I'd be glad to help with the GF team any way I can. </p> https://legacy.forums.gravityhelp.com/topic/wrong-values-shown-in-email-notification-and-entries-page-when-field-has-commas#post-49269 Mon, 13 Feb 2012 14:11:55 +0000 mforstater 49269@https://legacy.forums.gravityhelp.com/ <p>I am having a similar issue with my checkboxes. </p> https://legacy.forums.gravityhelp.com/topic/wrong-values-shown-in-email-notification-and-entries-page-when-field-has-commas#post-48988 Fri, 10 Feb 2012 07:22:28 +0000 localbizregistry 48988@https://legacy.forums.gravityhelp.com/ <p>Wrong values are shown in the email notification and entries page when a multi-select field has commas in its value. The entries are showing the value as if it were multiple values because of the commas, instead of 1 value. The value gets split up into multiple values at the points where commas are present. Let me illustrate the bug with an example:</p> <p>1. Visit the form at <a href="http://localbizregistry.com/registration-form/" rel="nofollow">http://localbizregistry.com/registration-form/</a><br /> 2. Under the Business Classification section, click on the checkbox "Management of Companies and Enterprises".<br /> 3. A multi-select field will appear below. Select "Corporate, Subsidiary, and Regional Managing Offices". Notice this value has commas in it. Screenshot here:<br /> <a href="http://dl.dropbox.com/u/60667761/multi_select_field_value_with_commas.png" rel="nofollow">http://dl.dropbox.com/u/60667761/multi_select_field_value_with_commas.png</a></p> <p>4. When the form is submitted, the fields are shown on the form entries page and in the email notification as if they were 3 values instead of 1 value. Here's a screenshot:<br /> <a href="http://dl.dropbox.com/u/60667761/email_notification_showing_values_as_3_instead_of_1.png" rel="nofollow">http://dl.dropbox.com/u/60667761/email_notification_showing_values_as_3_instead_of_1.png</a></p> <p>Instead of:</p> <ul> <li>Corporate</li> <li>Subsidiary</li> <li>and Regional Managing Offices</li> </ul> <p>It should be:</p> <ul> <li>Corporate, Subsidiary, and Regional Managing Offices</li> </ul> <p>The value should be shown as a single value instead of 3 separate values.</p> <p>I'd appreciate support on this-- a fix to this behavior would be really great. Is there a way to get the commas escaped? Like "Corporate\, Subsidiary\, and Regional Managing Offices" through the enable values option on the edit form page? Or some other function to change the behavior, etc. Thank you. :) </p>