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Accepting Donations through Authorize.net, more detailed Q

  1. Hi-
    I'm setting up a WP site for a non-profit that already uses Authorize.net to collect donations, and I'd like to duplicate their donation form using GF, but can't figure out how to make the 'Donation' option for payment type show up, as it lists in the Tooltip help (screenshot: http://i.imgur.com/XsEid.png).

    I'm fine using 'Products/Services' if that's the way it should be done, but if there used to be a specific Donation option, why was it removed? Does the developer plan to remove references to it in help files? Seems like the process may have changed without documentation being updated.

    Posted 7 years ago on Wednesday June 13, 2012 | Permalink
  2. You would use Products and Services as the option for a donation if it's a one time donation. Our Authorize.Net documentation is here and I don't see where it mentions Donations:

    http://www.gravityhelp.com/documentation/page/Authorize.Net_Add-On

    "Select the Authorize.Net Transaction Type. You can choose from Products and Services which is a single one time payment, or Subscriptions if you have enabled Authorize.Net's Automated Recurring Billing option."

    Posted 7 years ago on Wednesday June 13, 2012 | Permalink
  3. Thanks, I'll do that. The mention of donations in the tooltip help to the left in the screenshot.

    Posted 7 years ago on Thursday June 14, 2012 | Permalink
  4. So if we want to offer both types of donations would we need to create 2 different forms?

    Posted 7 years ago on Thursday July 5, 2012 | Permalink
  5. I've got the same question as endtimeministries. I'd like to use a single form to offer one-time, recurring, and split-entry donations. It's not looking very possible unless there's a way to pass custom fields to Authorize.net.

    Posted 7 years ago on Thursday July 19, 2012 | Permalink
  6. graphical_force
    Member

    I also would like to be able to do this. People should have the option to choose if they want to make a one time donation or a recurring donation.

    Any suggestions?

    Thanks!

    Posted 7 years ago on Wednesday July 25, 2012 | Permalink
  7. hc10401
    Member

    I also would like to give the user an option of payment type (one-time, recurring).

    In addition to that I want to have each form go to a specific account. (i.e. one for donations, one for application fees)

    Is that possible?
    Any suggestions would be greatly appreciated!

    Posted 7 years ago on Friday July 27, 2012 | Permalink
  8. If you want to have options for one-time or recurring, just setup the appropriate fields on your form and then multiple authorize.net feeds that are tied to the same form and enable conditions on each of the feeds appropriately to follow the options on your form. So if the user chooses one time donation that feed kicks in, if the user chooses recurring donation, that feed kicks in.

    Posted 7 years ago on Monday July 30, 2012 | Permalink
  9. stefanweise
    Member

    I've just tried using the multiple feed method to sell 2 different subscription plan levels through the same form (1 annual @$99/yr and 1 monthly @$8.25/mth), however only one feed works. When a user selects the annual plan, the payment goes through just fine, but when they select the monthly plan the form fails and comes back as saying "the credit card could not be processed".

    Any idea as to what's going on here?

    Posted 6 years ago on Tuesday April 30, 2013 | Permalink
  10. stefanweise
    Member

    to add to this, i'm basing the $ amount for each feed on the amount selected by the user, not the form total.

    Posted 6 years ago on Tuesday April 30, 2013 | Permalink
  11. @stefanwise - it would be much easier to troubleshoot this via priority support: http://www.gravityhelp.com/priority-support/

    Just submit a ticket and I can give you a logging add-on that should show why that error is getting produced.

    Posted 6 years ago on Tuesday April 30, 2013 | Permalink

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