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Entry count wrong after delete

  1. James Rice
    Member

    I deleted a bunch of test entries I created while testing (using the Polls add-on). While no entries are now listed, the unread count still says 45, and there are paging links as if there are 45 entries to view. When I click on the paging links, it just get "This form does not have any entries yet."

    I am using the latest GF and Polls Add-on.

    I wouldn't care so much about the count, but that number seems to get used to incorrectly generate the poll result %'s, which display on the front end.

    Posted 6 years ago on Wednesday October 17, 2012 | Permalink
  2. James Rice
    Member

    Update: Seems like if I use the Delete Entries action from the main Form list, the count then correctly reflects the deletion. Last time I bulk selected entries from the entries list.

    Posted 6 years ago on Wednesday October 17, 2012 | Permalink
  3. I've tagged this one for the developer of the Polls add-on to take a look. Thank you.

    Posted 6 years ago on Thursday October 18, 2012 | Permalink
  4. We were unable to replicate this issue. Do you have any additional information today that you can share which might help us recreate the issue?

    Have you already tested for theme and plugin conflicts using these instructions http://rkt.gs/testing ?

    Also, be sure you are not using any caching plugins as those can cause trouble with your entries.

    Posted 6 years ago on Friday October 19, 2012 | Permalink
  5. Not sure it is related, but I am experiencing this now too. I have a form that has several hundred entries. I began to bulk delete the entries. At some point during this I decided to edit the form. I edited the form and added a hidden field with the embedded URL option ( which must be stored anyway, because it started showing up when viewing the entries. ) Now after all entries have been deleted, it still shows 8 entries as unread. My theory is those 8 entries are entries I viewed after editing the form. Have not tested it though.

    Posted 6 years ago on Monday November 26, 2012 | Permalink