I love this plugin and have been waiting for it for months... years really.
Anyways, I have recently run into some issues when processing a credit card. The customer got the warning "There was an error processing your credit card. Please verify the information and try again."
He tried again and again, and each time He did Authorize.net took his payment - but the website said there was an error. Thankfully I had the authorize.net account transactions set to be held for review. I voided all transactions but one, but the question remains - how could this happen?
This is the first time processing on this site, lapelpindesign.com but the same form was imported from my other site pinsfast.com . I noticed one key difference and made a change - the address was set to international, but hid the country field. I changed it and processed one of my own cards as a test. I still got the decline error and the transaction was processed. I tried a different card and there was no error - that card was also processed. I am quite confused.
Seems like if a credit card is declined by the form, it should not be accepted by authorize.net. This could lead to big problems if not fixed.
Any help would be appreciated!
Posted 12 years ago on Monday April 2, 2012 |
Permalink