PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post. API Key Changes on its own

  1. Cord

    The API key for changes all on its own to one of the others I used in the past. Every time I log into WordPress (even if I don't go to the GF or Authorize settings at all - just editing a post or something) the Authorize API reverts to an old one. The result is that customers see that their credit cards won't go through and, consequently, lost sales. Do you have a suggestion to make the API key stick?

    Posted 7 years ago on Sunday November 4, 2012 | Permalink
  2. This will not happen in a normal installation and this is the first I have heard of it. What version of Gravity Forms, WordPress and the add-on are you using?

    Also, I would begin troubleshooting by checking for theme and plugin conflicts by following these instructions

    Posted 7 years ago on Monday November 5, 2012 | Permalink