PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post. Recurring Billing Question

  1. I set up the recurring billing with one of my forms, have the option checked for ARB in the settings, and also have it set up with in my account on their site. But when I test it out, it doesn't seem to show anywhere in my account on their site. It sends me an email, and the payment goes through, but it doesn't show that they're signed up for the ARB. Does gravity forms automatically charge them every month, and it doesn't actually set up with ARB from Or if it's supposed to, what else can I do to get it to work, and show up under my ARB subscribers on the site?

    Posted 11 years ago on Friday July 27, 2012 | Permalink
  2. Gravity Forms does not handle anything on an ongoing basis like that. Once the form is submitted, Gravity Forms is done. I will ask the developers about the problem you're having. It's the weekend now so we won't hear anything until Monday at the soonest. Thanks for your patience.

    Posted 11 years ago on Saturday July 28, 2012 | Permalink
  3. Ok, I'll be waiting to hear from you. Thanks for the help!

    Posted 11 years ago on Monday July 30, 2012 | Permalink

This topic has been resolved and has been closed to new replies.