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Authorize.net settings not showing

  1. viaForensics
    Member

    Just installed and trying to setup a test form to use Authorize.net add-on. Some background:
    WP 3.3.1
    GF 1.6.7
    GF Authorize.net add-on 1.2.1

    Install seemed to go fine. Set up test form with credit card fields. Here is the problem:
    1. When I Add New authorize.net feed, it says Feed updated with no error or issue noted. But then on the list there is no Authorize.net form (feed).
    2. In settings / Add-ons / Authorize.net page is empty. Looks like page is not loading succesfully.

    Plugin conflict? JQuery issue?

    Sorry no forms published yet. Would like to hear theories about why #1 is occurring because there is no error being reported.

    Thanks,
    Ted

    Posted 7 years ago on Tuesday September 18, 2012 | Permalink
  2. It could be due to a theme or plugin conflict. Please check by testing using these instructions http://rkt.gs/testing

    It could also be due to lack of memory. Do you know how much RAM PHP has (from php.ini or php info()).

    Posted 7 years ago on Tuesday September 18, 2012 | Permalink
  3. Any chance you guys were able to find a solution to this error. I'm getting nothing when I go to the authorize.net settings in the form settings. I have tested for theme and plugin conflicts and still get the same results. Any other ideas?

    Thanks
    Rich

    Posted 7 years ago on Monday December 10, 2012 | Permalink
  4. What do you mean "nothing"? Is the screen just blank? If so, check with your host for error logs. A blank screen usually means a 500 Internal Server Error which should be logged. The log entry will help us find the problem.

    It could be a memory error. Can you find out how much RAM is available to PHP and WordPress?

    Finally, because you're a developer license holder, you can use our Priority Support, since we may have to log in and take a look around to see what's going on. If you submit a priority support request, please be sure to reference this topic.

    http://www.gravityhelp.com/priority-support/

    Posted 7 years ago on Tuesday December 11, 2012 | Permalink