Have you guys reached out to the developer of the Highrise Add-on to ask for the additional features or support you've mentioned here? Since it's a free add-on he's provided, have you asked him how to donate so he can find the time to add in your desired feature or provide additional support? If not, then what do you expect?
As a third-party Gravity Forms add-on developer, I work very hard to make sure my Add-Ons play nicely with Gravity Forms just as well as any "official" add-on. I am also very responsive, providing excellent support (and those are the words of my customers), including adding in new features. However, I did find a case of someone posting here on the Gravity Forms support forum asking the Gravity Forms team to make their own version of my Add-On because it didn't work - only for him to find that it did in fact work and he could have received the update had he contacted me. Which he eventually did after the Gravity Forms support team encouraged him to do just that.
IMO, the Gravity Forms team should not be required to create every add-on someone wants (especially since some of them are very niche) - but they should continue developing the best WordPress form management solution, making sure we have a strong Gravity Forms core, and make a strong push to empower third-party developers to extend the platform in ways they can't scale fast enough to do.
Alienating third-party developers, asking the core team to render their work irrelevant, will never get you the add-ons you want developed fast enough. A little appreciation might actually get you more add-ons, quicker.
But, I'm biased, right? ;-)
Posted 9 years ago on Monday August 27, 2012 | Permalink