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BILL TO COMPANY is required error?

  1. military
    Member

    2013-05-23 13:22:49 - ERROR --> Transaction failed
    2013-05-23 13:22:49 - ERROR --> AuthorizeNetAIM_Response Object
    (
    [_response_array:private] => Array
    (
    [0] => 3
    [1] => 2
    [2] => 33
    [3] => Bill To Company is required.
    [4] =>
    [5] => P
    [6] => 0
    [7] => 519e5e7905490
    [8] => Candidate Registration - (AUTHORIZE.NET)
    [9] => 0.01
    [10] => CC
    [11] => auth_capture
    [12] =>
    [13] => REMOVED FOR PRIVACY fname
    [14] => REMOVED FOR PRIVACY lname
    [15] =>
    [16] => REMOVED FOR PRIVACY address
    [17] => REMOVED FOR PRIVACY city
    [18] => REMOVED FOR PRIVACY st
    [19] => REMOVED FOR PRIVACY zip
    [20] =>
    [21] =>
    [22] =>
    [23] =>
    [24] =>
    [25] =>
    [26] =>
    [27] =>
    [28] =>
    [29] =>
    [30] =>
    [31] =>
    [32] =>
    [33] =>
    [34] =>
    [35] =>
    [36] =>
    [37] => BIG LONG RANDOM STRING HERE
    [38] =>
    [39] =>
    [40] =>
    [41] =>
    [42] =>
    [43] =>
    [44] =>
    [45] =>
    [46] =>
    [47] =>
    [48] =>
    [49] =>
    [50] => XXXX0178
    [51] => REMOVED FOR PRIVACY card type
    [52] =>
    [53] =>
    [54] =>
    [55] =>
    [56] =>
    [57] =>
    [58] =>
    [59] =>
    [60] =>
    [61] =>
    [62] =>
    [63] =>
    [64] =>
    [65] =>
    [66] =>
    [67] =>
    )

    [approved] =>
    [declined] =>
    [error] => 1
    [held] =>
    [response_code] => 3
    [response_subcode] => 2
    [response_reason_code] => 33
    [response_reason_text] => Bill To Company is required.
    [authorization_code] =>
    [avs_response] => P
    [transaction_id] => 0
    [invoice_number] => 519e5e7905490
    [description] => My Form
    [amount] => 0.01
    [method] => CC
    [transaction_type] => auth_capture
    [customer_id] =>
    [first_name] => REMOVED FOR PRIVACY
    [last_name] => REMOVED FOR PRIVACY
    [company] =>
    [address] => REMOVED FOR PRIVACY
    [city] => REMOVED FOR PRIVACY
    [state] => REMOVED FOR PRIVACY
    [zip_code] => REMOVED FOR PRIVACY
    [country] =>
    [phone] =>
    [fax] =>
    [email_address] =>
    [ship_to_first_name] =>
    [ship_to_last_name] =>
    [ship_to_company] =>
    [ship_to_address] =>
    [ship_to_city] =>
    [ship_to_state] =>
    [ship_to_zip_code] =>
    [ship_to_country] =>
    [tax] =>
    [duty] =>
    [freight] =>
    [tax_exempt] =>
    [purchase_order_number] =>
    [md5_hash] => REMOVED FOR PRIVACY
    [card_code_response] =>
    [cavv_response] =>
    [account_number] => XXXX0178
    [card_type] => REMOVED FOR PRIVACY
    [split_tender_id] =>
    [requested_amount] =>
    [balance_on_card] =>
    [response] => |3|,|2|,|33|,|Bill To Company is required.|,||,|P|,|0|,|519e5e7905490|,|Candidate Registration - (AUTHORIZE.NET)|,|0.01|,|CC|,|auth_capture|,||,|Rmvd4Prvcy|,|Rmvd4Prvcy|,||,|Rmvd4Prvcy|,|Rmvd4Prvcy|,|TN|,|05305|,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,|BIG LONG RND STRING|,||,||,||,||,||,||,||,||,||,||,||,||,|XXXX0178|,|RmvdCardType|,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||
    [error_message] => AuthorizeNet Error:
    Response Code: 3
    Response Subcode: 2
    Response Reason Code: 33
    Response Reason Text: Bill To Company is required.

    )

    Posted 4 years ago on Thursday May 23, 2013 | Permalink
  2. This is referring to a setting in your Authorize.Net account.
    To disable this go into your Authorize.net account and click:

    Account > Payment Form > Form Fields

    and then proceed to disable all the required fields in the billing section.

    Posted 4 years ago on Thursday May 23, 2013 | Permalink
  3. military
    Member

    AWESOME - After I took the time to read it - - I figured that had to be it!
    Thank you.
    ps -- I'd like to suggest you promote your logging tool a little more.
    Been trying to figure this issue our for a while and just today came across a post that mentioned the logging tool.
    Made it sooo much easier to spot the error.

    Posted 4 years ago on Thursday May 23, 2013 | Permalink
  4. No problem. We just recently released that tool, we had been exclusively using it for troubleshooting priority support submissions and sending it out one-on-one as needed.

    Posted 4 years ago on Thursday May 23, 2013 | Permalink

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