PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

"Billing cycle" field does not persist...appears broken

Gravity Support Forums » Plugin Support » Gravity Forms Authorize.Net Add-On

  1. nspanther
    Member

    In the "Authorize.net" Transaction Settings, I setup a form for a subscription (ARB is enabled). I set the "Billing Cycle" field "14 days". However, when I save the settings, this field reverts back to "1 month". How do I get the "14 days" to persist?

    This function appears broken.

    Posted 11 years ago on Friday June 1, 2012 | Permalink

  2. David Peralty

    Can you link to your form please? And any more information you can give about your set-up would be helpful.

    Posted 11 years ago on Friday June 1, 2012 | Permalink

  3. nspanther
    Member

    You will not see this on front-facing form. This problem occurs in the Admin panel. Within your Wordpress Admin, go to "Forms/Authorize.net". Select "Add New". For "transaction type", select "Subscription". For "Billing Cycle", try to setup "7 days". Now, when you attempt to save, it reverts to "1 month".

    Is this clear? This is independent of any specific form. This is a bug in the plugin as seen from the Wordpress Admin panel.

    Posted 11 years ago on Friday June 1, 2012 | Permalink