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Caching plugin issue, custom meta data, and showing wrong number of subscribers

  1. If I activate W3 Total cache I have a number of issues arise when using the registration add-on for registering users:

    1. The user meta data that they enter is not being shown in the user profile. Can I use this plugin to fix that: http://codecanyon.net/item/easy-user-fields-collect-users-informations/1723598

    2. when viewing all users, the number of subscribers is significantly higher than the number of actual items (for example it says I have 1000 subscribers but only 700 items are shown in the list of users). How can I fix this?

    3. There seems to be a problem when using it W3 Total cache - the user is unable to login after activating w3 total cache and unable to reset password. How can I make w3 and gravity work correctly together?

    Thanks in advance!

    Posted 11 years ago on Saturday July 7, 2012 | Permalink
  2. You can set exceptions for Gravity Forms in W3 Total Cache. From the WordPress admin menu –> Performance –> Page Cache. Then scroll down to the Advanced section. Locate the area that says "Never cache the following pages:" and add your exceptions for Gravity Forms.

    Caching will wreak havoc with form submissions.

    Posted 11 years ago on Sunday July 8, 2012 | Permalink