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Can a cancelled user re-register?

  1. LumpySimon


    I'm setting up a membership site where users pay an annual fee, this then creates a user account with a "Member" role for them. This is all working fine.

    If they then cancel their membership, their account gets downgraded to a Subscriber.

    Is there any way that user can then re-register via the same form (if for example we send out emails to all those lapsed users encouraging them to rejoin)? Or will they be blocked because there is already a user account in their name? If so, is the only option to delete their account on cancellation, rather than downgrade it?

    Posted 10 years ago on Wednesday February 15, 2012 | Permalink
  2. Hi, LumpySimon,

    Yes, the only way is to delete the account upon cancellation. The form throws an error if there is a duplicate email address.

    Posted 10 years ago on Friday February 17, 2012 | Permalink

This topic has been resolved and has been closed to new replies.