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Cannot add credit card field

Gravity Support Forums » Plugin Support » Gravity Forms Authorize.Net Add-On

  1. concepta
    Member

    I have just installed the version 1.1 of the Authorize.net. I am using that with User Registration 1.4 and gravity forms 1.6.4.3.2. I have been setting up a credit card form, but I get the following error when trying to add the Credit Card field to the form.

    I click on credit card field and it doesn't add, and I get this on my console.

    http://dl.dropbox.com/u/25800875/gravity.JPG

    Posted 11 years ago on Tuesday May 22, 2012 | Permalink

  2. concepta
    Member

    Just one more thing. I tried running on no conflict mode, and I still get the error.

    Posted 11 years ago on Tuesday May 22, 2012 | Permalink

  3. Rob Harrell
    Member

    I couldn't replicate that error on my dev site. Could you please follow the instructions here to test for a theme/plugin conflict:

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Tuesday May 22, 2012 | Permalink

  4. concepta
    Member

    Rob,

    I have followed the instructions, and disabled all the plugins and used the Twenty Ten theme. I have Wordpress 3.3.2. PHP 5.2. I am not sure what else to try, it is a fresh WP install.

    Posted 11 years ago on Tuesday May 22, 2012 | Permalink

  5. Rob Harrell
    Member

    Do you have any issues adding or editing any other fields? Perhaps, try to uninstall and reinstall Gravity Forms.

    http://www.gravityhelp.com/downloads/

    Posted 11 years ago on Tuesday May 22, 2012 | Permalink

  6. concepta
    Member

    This new update fixed the problem!

    Posted 11 years ago on Wednesday May 30, 2012 | Permalink

  7. Rob Harrell
    Member

    Right on, thanks for letting us know.

    Posted 11 years ago on Wednesday May 30, 2012 | Permalink

This topic has been resolved and has been closed to new replies.