We are still experiencing intermittent problems. Some transactions go through without a problem; others not so. We seem to have two issues:
(2) The other issue is that the form sends the email notifications and receipts even when a transaction is declined.
Here is the link to the form: http://www.barton.edu/give
I will post the custom code to Pastie, but I would prefer not to share them in the forum. May I email them to you?
In addition, I installed the logging tool and set it to record everything for Authorize.net and the core. I didn't see where to access the logs, though; so I will need your guidance there.
My colleagues are in the middle of a donor campaign, and these errors are troublesome. So, your help is greatly appreciated.
Posted 4 years ago on Tuesday June 4, 2013 | Permalink