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conditional logic after submission, i.e. notification

Gravity Support Forums » General » Pre-Purchase Questions

  1. jlk4p
    Member

    I was looking at the demos available and I can't tell if this plugin allows conditional logic after the submission of the form. For example, I want to be able to use one or more fields that were submitted via the post to determine who the notification should go to. Is this possible? We have a purchase request form that has a complex set of conditions for routing requests: format of the material, department the person is from, etc.

    In some instances a request needs to go two places. Can a form submission be sent to multiple addresses?

    Thanks in advance,
    Jack

    Posted 12 years ago on Tuesday January 3, 2012 | Permalink

  2. Chris Hajer
    Key Master

    You can use routing, which is built in to Gravity Forms. It allows you to say "if the visitor wants sales information, send the notification email to sales@example.com" or "if the visitor wants general information, send the notification to info@example.com".

    You can use multiple email addresses in one line; separate them with a comma and it will work fine (dependent on the configuration of your web host.)

    There is also a BCC field.

    Sounds like all you want to accomplish is possible with Gravity Forms.

    Posted 12 years ago on Tuesday January 3, 2012 | Permalink

  3. thepurplepatriot
    Member

    Jack - what you are describing sounds a lot like a form/logic I just created. Let me know if you still need help.

    Posted 12 years ago on Tuesday January 17, 2012 | Permalink

  4. r0bp0lk
    Member

    Sorry to be a n00b,

    I see from searching the support forums here, that what I want to do is "email routing" and that's it built into gravity forms. That's good!

    I am sure there is already a example, tutorial, or "how-to" on how to set this up.

    I, too, want the user to be able to select a drop down and based on that drop down, the comments the contact form routes to the right email addr.

    Do I setup a conditional form?

    Or am I missing a simple button to add to allow this?

    I am not a wordpress guy, but have moved our little league's website from a html editor type of site to wordpress and went with gravity forms for our CONTACT form.

    Thanks in advance for guiding me to the right forum, or post that may already contain this information, but I am missing it from my search criteria.

    -rob
    http://www.aptoslittleleague.org

    Posted 12 years ago on Monday January 23, 2012 | Permalink

  5. Rob Harrell
    Member

    Rob, if you look at this screenshot of the notifications page:

    http://www.gravityhelp.com/documentation/page/File:Notifications-to-administrator.png

    You will see at the top in the Send To section, you can select routing. When you do so, you should see the drop down field you created with the options, so you can setup multiple rules based on the drop down that was selected.

    Posted 12 years ago on Tuesday January 24, 2012 | Permalink

  6. r0bp0lk
    Member

    lol nice.... your screenshot punched me right in the face... BAM!

    I hadn't seen that...

    Thank you!

    Posted 12 years ago on Tuesday January 24, 2012 | Permalink

  7. Rob Harrell
    Member

    No problem, glad to help!

    Posted 12 years ago on Tuesday January 24, 2012 | Permalink

  8. r0bp0lk
    Member

    Sweet! Thanks again! Works like a charm!

    Posted 12 years ago on Tuesday January 24, 2012 | Permalink

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