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Conditional notification and routing

  1. jstrulens
    Member

    Hello,

    Could you tell me if Gravity Forms can route an after submission email based on an user choice in a select box?

    - All question for Brussels need to go to brussels@domain.tld
    - All question for Paris need to go to paris@domain.tld

    Could you tell me if Gravity Forms can send a custom user notification with a specific attachment based on a choice in a select box?

    - All question for Brussels need to send the notification A with the attachment X to the user
    - All question for Paris need to send the notification B with the attachment Y to the user

    Thanks for your help because this is the most complicated usage of a contact form that I need to handle with WordPress, and I can't find with wich plugin to do that.

    Julien

    Posted 9 years ago on Wednesday May 18, 2011 | Permalink
  2. Gravity Forms can route the Admin Notification to an email based on a choice in a select box, so it can do this part.

    However it can't send a User Notification with a specific attachment based on a choice in a select box. Conditional notification messages are not currently a feature, however it is a feature we plan on adding in the future.

    Posted 9 years ago on Wednesday May 18, 2011 | Permalink
  3. circus
    Member

    Hi there,

    Can you tell me if this has yet been added as a feature as I could really use it on two current projects.

    Best wishes,
    Andrew

    Posted 8 years ago on Monday December 19, 2011 | Permalink
  4. Andrew, this feature has not been added. It can be accomplished currently with code you add to your theme's functions.php, but it's a customization and not built in to Gravity Forms. You would use built in hooks to run your specific notification code.

    Posted 8 years ago on Monday December 19, 2011 | Permalink
  5. circus
    Member

    Thanks,

    I actually think I can achieve what I need (multiple notifications sent to different people depending upon certain responses given in the form) with the existing functionality of Gravity Forms notifications.

    Unless I have a misunderstanding?

    Best wishes, Andrew

    Posted 8 years ago on Monday December 19, 2011 | Permalink
  6. @circus Yes, you can route the admin notification to different people based on form field selections made in the form using existing features. Specifically the Routing option on the Send To of the Admin Notification for the form.

    Posted 8 years ago on Monday December 19, 2011 | Permalink
  7. where can i find the routing option?

    Posted 7 years ago on Wednesday October 24, 2012 | Permalink
  8. nevermind. found it. but it is an awesome feature. time to highlight it at http://www.gravityhelp.com/documentation/page/Notifications

    Posted 7 years ago on Wednesday October 24, 2012 | Permalink

This topic has been resolved and has been closed to new replies.