When I try to create a feed, I select the MailChimp list, then select the form, I just get the spinning "working" icon. It never stops.
I am running the latest Wordpress, Gravity Forms and MailChimp add-on as of today, September 11, 2012.
I added a new form with just name and email address and it didn't work either.
Thanks for you help!
Please begin troubleshooting by checking for theme and plugin conflicts by following these instructions http://rkt.gs/testing
There could be a plugin or theme conflict, or there could be an issue with jQuery in your installation. The first step will be to try with a default theme and no additional plugins and see if it works at that point.
Okay. I have followed this guide. I still have the problem. Please advise.
Please send a WordPress administrator login for the site to chris@rocketgenius.com and I will take a look for you. We won't be able to help you with the problem without being able to look at your wp-admin. Thank you.
I haven't heard anything back... really need to get this fixed. Thanks!
@Chris, can you resend your email please, and let me know here what email address it's coming from. Thank you.
Just resent. From chris (at) m11design.com
I have the log in and have taken a look. I am checking with the developers on a resolution of this for you. Thanks for your patience.
Hi, Chris,
I have been researching your issue. I do believe this is a plugin conflict. I created a test form in your admin and briefly pointed your MailChimp setting to my test account and it still failed. I tested on my local dev system with the same version of MailChimp (1.7) and Gravity Forms (1.6.8.1) and even briefly pointed it to your MailChimp account, it worked fine.
In troubleshooting, I keep seeing something called ShareThis that I think may be causing the conflict (not 100% certain). The message "Please specify a ShareThis Publisher Key
For help, contact support@sharethis.com" keeps getting in the way. Can you disable that and see if it makes a difference? I did not see it listed as a plugin.
Okay... I disabled DiggDigg (it's what uses ShareThis Publishing). It still just spins. Could it be crashing with the Theme Dynamix? It's a premium theme from ThemeForest.
Chris, have you tried with the default Twenty Eleven or Twenty Ten theme? I know you checked for plugin conflicts, but what was your experience when you tried a default theme?
So, I tried another theme. Same problem. Then I went one by one again on plugins and found that ADSENSE MANAGER plugin is causing the conflict. How can I find out why it's blocking the Feed Creation in Gravity Themes Mail Chimp plugin?
If the conflict is with the Adsense Manager plugin, chances are it has some sort of error which is being output in the middle of the JavaScript required by Gravity Forms and the Mailchimp add-on. I'm not sure if there is debugging mode for that plugin or any logs, but you can turn on WP_DEBUG in your wp-config.php and see what errors are logged.
Could you work around the problem by deactivating the Adsense Manager plugin while you map your feeds, then reactivate the Adsense Manager plugin? You do not likely need to map feeds very often, but the Adsense Manager is likely required for your site.
great idea Chris. Its rare, of course, that we map feed. :)
I hope that work around works for you, and you can continue to use both plugins until a permanent fix is found.
