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Custom User meta is not registering

  1. Hello,

    I have a large user registration form that captures a lot of information that is stored as custom user meta.

    One (and only one) item from the regitration form is not being stored as custom user meta. Everything else works fine. I've tried remapping it a few times, but it never works. I'm at a loss, and I have 400+ users who don't have this one item in ther user meta. I can verify that it is being saved in Gravity Forms.

    Any ideas?

    Are there any ways for me to batch add all of the 400+ where is hasn't been being added to user meta?

    Posted 10 years ago on Friday March 2, 2012 | Permalink
  2. Hi, g0shu4,

    For the field not being saved, can you turn on debugging to see if maybe there is an error being thrown? You can turn on debugging by adding/setting the line below in your wp-config.php file:

    define('WP_DEBUG', true);

    What type of field is the one that isn't being saved? Try out the debugging, and we can go from there.

    For updating the existing records, if you are pretty comfortable with database queries, you could do this by inserting data into the ..rg_lead_detail table for each entry (lead_id) for that form (form_id) using your missing field's id (field_number). You would populate the value field with your data.

    Let me know if you have questions.

    Posted 10 years ago on Friday March 9, 2012 | Permalink
  3. OK! I have debugging on. We will see what sows up in the log.

    Posted 10 years ago on Friday March 9, 2012 | Permalink

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