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Default to Payment

  1. Darren Starr

    I run a website for a non-profit using GF. My client creates new donation forms monthly and they forgot to put create the Form connection in place. So, all of their donations for May ran through the credit card processor but didn't actually process. Is there a way to default all credit cards to process through or to remove the credit card processor if an form is not set up? Last, is there a way to recover any of the credit cards that went through the blank processor and process them through without having to reach out to the donors directly?

    Posted 10 years ago on Wednesday May 29, 2013 | Permalink
  2. There is no way to default the card processor to and no way to remove the credit card fields when a feed is not set up. Setting up the feed should be part of the process of creating a new form and should be tested before going live with the form. Sorry for the inconvenience.

    Credit card information is not stored by Gravity Forms, so there is no way to reprocess those transactions without getting the card numbers from the donors.

    Posted 10 years ago on Thursday May 30, 2013 | Permalink