I run a website for a non-profit using GF. My client creates new donation forms monthly and they forgot to put create the Authorize.net Form connection in place. So, all of their donations for May ran through the credit card processor but didn't actually process. Is there a way to default all credit cards to process through authorize.net or to remove the credit card processor if an authorize.net form is not set up? Last, is there a way to recover any of the credit cards that went through the blank processor and process them through authorize.net without having to reach out to the donors directly?
PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.
Default to Authorize.net Payment
-
There is no way to default the card processor to authorize.net and no way to remove the credit card fields when a feed is not set up. Setting up the feed should be part of the process of creating a new form and should be tested before going live with the form. Sorry for the inconvenience.
Credit card information is not stored by Gravity Forms, so there is no way to reprocess those transactions without getting the card numbers from the donors.
Posted 11 years ago on Thursday May 30, 2013 | Permalink
