PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Do we need an active support license to have access to documentation, upgrades?

Gravity Support Forums » General » Pre-Purchase Questions

  1. Nabha
    Member

    I think the subject line explains it. I'm wondering if I need to renew our license in a year, to get access to:

    - documentation
    - upgrades

    Posted 13 years ago on Monday July 26, 2010 | Permalink

  2. Kevin Flahaut
    Administrator

    Yes, you'll need to renew your license to continue to access to the support resources, documentation and upgrades.

    The renewal fee will be discounted substantially based on which license you purchased. We'll be announcing actual renewal rates sometime in the near future.

    Posted 13 years ago on Monday July 26, 2010 | Permalink