PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Drop-down not working on User Registration 1.5beta 1

  1. Hi I was trying out user registration 1.5beta1 on a local testing environment and when I go to Forms -> user Registration -> New Feed -> Action - >(choose an action) the next dropdown fails to appear. (I can see it in developer tools but the jQuery is not kicking in.

    The two JavaScripterrors I get are
    1. Uncaught SyntaxError: Unexpected token < admin.php line 406 which is '<div id='error'>'

    2. (once the action is chosen) Uncaught ReferenceError: setFeedType is not defined admin.php line 242 '<select id="feed_type" name="feed_type" onchange="setFeedType(this);">'

    Any idea what is causing this?
    Regards
    Antony

    Posted 11 years ago on Monday March 11, 2013 | Permalink
  2. I've never seen those errors when using the beta version. Can you please check for plugin or theme conflicts by using these instructions http://rkt.gs/testing

    Posted 11 years ago on Monday March 11, 2013 | Permalink
  3. Hi Chris,
    thanks for the prompt response. I forgot to say I have done all that (but did it again to confirm) So far I have:

    • Reverted to TwentyTwelve (and Twenty Eleven Theme)
    • Disabled all plugins (including renaming plugin folder and visiting plugins page)
    • Re-downloaded and re-installed Wordpress 3.5.1
    • Re-downloaded and re-installed all GF plugins (GF 1.6.12, GF paypal 1.6, GF User Reg 1.5b1)
    • Tested on multiple browsers across 2 computers

    I have made a quick (terrible) video of the problem. It is both shaky (mobile phone) and upside down! (apologies)
    It can be seen here (3.5MB)

    http://www.themightyant.com/media/video/gravity-forms-1.mov

    Any help would be greatly appreciated.
    Antony

    Posted 11 years ago on Monday March 11, 2013 | Permalink
  4. And here is the latest from my debug.log
    http://pastebin.com/E0K3S59W

    Posted 11 years ago on Monday March 11, 2013 | Permalink
  5. Looks like the wp_usermeta table is missing from your installation?

    WordPress database error Table 'ukft_rise_71.wp_usermeta' doesn't exist for query [...]

    Can you please check your installation and see why there is no wp_usermeta table?

    Posted 11 years ago on Tuesday March 12, 2013 | Permalink
  6. Thanks for the prompt reply. I have had a look and the wp_usermeta table doesn't exist because there is a different prefix (set up in wp-config.php via the line
    $table_prefix = 'wp_';
    This is a fairly standard practice on configuring any WP install.

    I noticed that there is talk of an updated version of this plugin, in other threads (yes I searched first!). Would it be possible to try that and see if it resolves the problem. Thanks again

    Posted 11 years ago on Tuesday March 12, 2013 | Permalink
  7. Further to that a quick search reveals it has been fixed, see thread
    http://www.gravityhelp.com/forums/topic/user-registration-add-on-15-beta-assumes-wp_-table-prefix

    If I could get the latest beta that would be great.

    Posted 11 years ago on Tuesday March 12, 2013 | Permalink
  8. David Peralty

    Sent the latest version to the e-mail address on your user profile. All my best!

    Posted 11 years ago on Tuesday March 12, 2013 | Permalink
  9. Many thanks David, that does solve my problem, it all appears to be working. You can close this thread and I'll let you know If I find anything else. Thanks again

    Posted 11 years ago on Tuesday March 12, 2013 | Permalink
  10. David Peralty

    Glad to hear it. All my best!

    Posted 11 years ago on Tuesday March 12, 2013 | Permalink

This topic has been resolved and has been closed to new replies.