PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Email addresses not sending to mailchimp

  1. Hi there. I have set up the mailchimp plugin & unticked all boxes such as opt in. However upon submission teh Emails are not being sent to mailchimp. I have selected the correct list also on the dropdown.

    john

    Posted 7 years ago on Thursday February 28, 2013 | Permalink
  2. John, send me an email to rob@rocketgenius.com and I can send you a logging plugin that will tell us what's going on. Just reference this post in your email.

    Posted 7 years ago on Thursday February 28, 2013 | Permalink
  3. Thanks Rob will do

    Posted 7 years ago on Thursday February 28, 2013 | Permalink
  4. No problem, John. Email sent with the logging add-on and instructions.

    Posted 7 years ago on Thursday February 28, 2013 | Permalink
  5. HI Rob, here is the log

    2013-02-28 21:17:45 - DEBUG --> Retrieving API Info for key 20fec55f74b3f3737c97816737b048d9-us6
    2013-02-28 21:17:45 - DEBUG --> Successful API response received
    2013-02-28 21:17:45 - DEBUG --> Checking to see if myemail@yahoo.co.uk is already on the list
    2013-02-28 21:17:47 - DEBUG --> myemail@yahoo.co.uk is either not on the list or on the list but the status is not subscribed - status: ; adding to list
    2013-02-28 21:17:47 - DEBUG --> Calling - listSubscribe, Parameters - List ID: 90f09508cf, Email: myemail@yahoo.co.uk, Merge_Vars: Array
    (
    [0] =>
    [MMERGE6] => I am a NEW Deli-cious OnTap Oils & Vinegars Stockist
    [FNAME] => egg
    [LNAME] => egg
    [MMERGE3] => egg
    [MMERGE7] => test
    [MMERGE4] =>
    [MMERGE5] => 757645363
    )
    , Email Type: html, Double Opt In: , Update Existing: false, Replace Interests: true, Send Welcome:
    2013-02-28 21:17:47 - ERROR --> Transaction failed. Error 250 - MMERGE6 must be provided - Value must be one of: Yes, No, but I am interested in stocking them (not I am a NEW Deli-cious OnTap Oils & Vinegars Stockist)
    2013-02-28 21:17:47 - DEBUG --> Marking entry 59 as subscribed

    Posted 7 years ago on Thursday February 28, 2013 | Permalink
  6. John, it looks like you have an option on your form that doesn't match up with the same option on your list over at MailChimp:

    2013-02-28 21:17:47 - ERROR --> Transaction failed. Error 250 - MMERGE6 must be provided - Value must be one of: Yes, No, but I am interested in stocking them (not I am a NEW Deli-cious OnTap Oils & Vinegars Stockist)

    Posted 7 years ago on Thursday February 28, 2013 | Permalink
  7. Ok thanks Rob ill take a look.

    Posted 7 years ago on Friday March 1, 2013 | Permalink